GSA- Front Office
GSA- Front Office
Posted on :
08-03-2025
Employer Active
1 Vacancy
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Job Description
GSAFront Office
First impressions are everything! As a GSAFront Office you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What you will be doing:
- Greet checkin respond to requests and settle accounts while providing exceptional service
- Take initiative to add a personalized experience
- Proudly promote the hotel facilities looking for opportunities to enhance a guests stay through upselling
- Maintain high standards of customer services at the Reception desk so that customers expectations are consistently exceeded.
- Responsible for day to day operations of Front Office Department. Any matter which may affect the interests of the hotel should be brought to the attention of the Management.
Qualifications :
Your experience and skills include:
- Relevant diploma / degree in Hotel Management.
- Minimum 12 years of experience.
- Excellent multitasking problem solving service orientation and interpersonal team skills.
- Displays high level of flexibility initiative sincerity and team work.
- Knowledge about Opera would be an advantage.
Additional Information :
What is in it for you:
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
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