Account Manager B2B and B2C
Account Manager B2B and B2C
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Job Description
Were an awardwinning Social Media agency based in the UK. We work with brandssuch as AXA Investment Managers Braskem Avanti West Coast Trains Hartleys Jam BP Sipsmith Gin National Grid Linda McCartney Foods Dow Chemical Company Virgin and Virgin Red amongst others.
Our team is a friendly mix of Strategists Creatives Account Managers Media Planners and Buyers all with one goal: creating work that wins peoples time on social media in the most exciting ways possible.
Role overview
Were looking for our next expert Account Manager with a passion for Social Media within the B2B space to join our live team on Great Portland Street.
Youll work across several exciting clients focusing on a couple of B2B companies one is a leader in sustainable solutions within the chemicals and plastics industry and the other is in Financial Services specifically Investment Management.
Youll most likely work on another client or two which could vary between B2C travel and FMCG brands. Were looking for someone who has managed or been the account lead on a substantial B2B company that sits within either the utilities chemicals or financial services space and has a genuine interest or passion for working in this field.
Reporting to one of our Account Directors youll be based in our London office twothree days a week with the flexibility to work remotely on other days.
As an Account Manager atCubaka you will:
- Be a Client Servicing Pro: Already an established Account Manager with agency experience. You will be the main point of contact for clients understand their goals and build and nurture strong longterm relationships through regular communication and meetings. Proactively address client needs concerns and feedback to ensure overall satisfaction.
- Be experienced in managing B2B clients: An important requirement for this role as were looking for someone with a strong understanding of the difference between B2B and B2C clients.
- Be SelfAssured in Retainer and Project Management: You will manage the delivery of social media projects and retainers including delivery of social creative (alwayson and campaign production) paid media activations and influencer marketing from start to finish working with colleagues from across the business to achieve on time on budget and to client expectations.
- Be a stickler for Budget Tracking and Growing Accounts: The sexy part of any client servicing role I think youll agree. Youll have good commercial awareness to spot opportunities to increase revenue and growth within your portfolio of clients. Youll pull together a scope of work presenting budget proposals and keeping track of your accounts finances as the work rolls out.
- Be a SelfAssured Line Manager: You will have previous experience managing Account Executives ensuring theyre busy daily and supporting their development.
- Be a Motivator: You have an enterprising outlook to work enjoy managing your projects finding solutions to challenges when they crop up and pulling in the right people to create the best result.
- Be a Social Media Expert: Knowledgeable in all things social and digital marketing. You know your Threads from your TikTok trending sounds can rattle off examples of social best practices and have a point of view on the latest campaigns. You are also selfassured in working with Creators and/or Influencers on behalf of your clients.
You will bring:
- 2.53 years experience in a clientfacing agency role managing social and digital campaigns for wellknown brands.
- An understanding of best practice client servicing from creating relationships to client management expectation setting communication and correspondence.
- Experience managing timelines estimates budgets forecasts and invoices.
- Passion for and knowledge of all things social and digital marketing within the B2B space.
And in return Cubaka offers:
- Unlimited holiday (oh yes!)
- Free breakfast in the office
- Perkbox
- Autoenrolment pension with up to 8% contribution
- Regular socials and teambuilding sessions
- Annual salary review quarterly performance reviews
- Choice of company Apple MacBook Pro or PC
- Hybrid office working (approx 2 days in the office 3 days at home flexible)
Why Us
Cubaka andBrandwidth recognise that managing diversity is a continuous process of improvement and not a oneoff initiative. Therefore we develop and review our diversity strategy on an annual basis to support the achievement of business goals including ways of addressing the diverse needs of our clients.
As a growing global company we focus on fairness and inclusion ensuring that merit competence and potential are the basis for all decisions about recruitment development and appraisals. Cubaka andBrandwidth take pride in keeping up to date with employment law and best practices when promoting equal opportunities and ensuring a diverse workforce
Employment Type
Full Time
