Account Manager - Funds
Account Manager - Funds
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Job Description
About Arbolus
Arbolus is reinventing the traditional and analog expert network industry by bringing technology to the forefront of knowledge sharing. Our platform helps hundreds of clients worldwide to connect with the best experts collect highquality insights faster and streamline their processes using leading AI technology.
Headquartered in London we are a venturebacked scaleup working with global consulting and leading private equity firms. With offices in Barcelona New York and Gurgaon we have a truly international team of over 150 people.
Recently listed as one of Europes top 100 fastestgrowing companies we are building a team that can continue to support our ambitious growth plans.
About the role
As an Account Manager at Arbolus youll thrive in an entrepreneurial fastpaced environment. Youll be responsible for nurturing client relationships and growing our portfolio working directly with senior leaders to maximize their experience on our platform. By understanding our clients unique needs youll ensure they gain maximum value from our expert network while consistently delivering highquality service. This role is ideal for commerciallyminded individuals who excel at building strong professional relationships in dynamic settings.
Key responsibilities you will be in charge of
- Client Relationship Management: Maintain consistent communication with clients and senior leaders to understand and address their specific needs.
- Portfolio Expansion: Identify and act on opportunities to increase user engagement and expand the platforms user base within current and potential client accounts.
- Product Promotion: Advocate for and introduce new Arbolus products and services ensuring clients stay informed of valuable enhancements.
- Client Liaison: Serve as the bridge between clients and Arbolus product and tech teams relaying feedback and aligning on client satisfaction goals.
- Collaboration with Internal Stakeholders: Partner crossfunctionally to ensure seamless client experiences and high satisfaction.
Contract Negotiation: Lead and negotiate contract renewals to secure client loyalty and extend service agreements.
About you
We are looking for a dynamic and motivated individual who learns quickly loves taking on new challenges has a high level of energy and is enthusiastic about the uniqueopportunity to be a member of a fastgrowing Client Developmentteam. The person in this role will make a significant contribution to the growth and future success of Arbolus.
Requirements to succeed in this role
- Experience: 35 years in B2B enterprise sales software sales or professional services with a strong understanding of Private Equity or Fund management.
- Academic Background: Business Administration International Business Finance or equivalent
- Crossfunctional Collaboration: Experience working across multiple business units.
- Communication: Exceptional written and verbal communication skills.
- Language Proficiency: Fluent in English; additional European languages are an asset.
Nice to have
- Commercial Acumen: Demonstrated commercial expertise and clientfacing skills.
- Personality Traits: Naturally curious outgoing driven and proactive.
- Initiative: Ability to challenge existing processes and propose innovative solutions.
What we offer
- Variable bonus on top of your base salary
- Topnotch equipment to make our work efficient and smooth (iPhone 12 MacBook Air Jabra Wireless Headset...)
- 25 days of paid time off per year plus 8 local bank holidays. Arbolus puts heavy emphasis on quality of life and wants to ensure everyone has a fair amount of time to recharge and relax
- Nest pension
- Bupa Select Health Insurance
- Workplace Nursery Benefit
- Monthly team social activities by our local Social Committees
- Free coffee tea fruits andsnacks to boost our energy during the day
- Share option plan for all employees
- Flexibility with local bank holidays
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race colour religion sex sexual orientation gender identity or expression pregnancy age national origin disability status genetic information protected veteran status or any other characteristic protected by law.
Arbolus is committed to providing reasonable adjustments for qualified individuals with disabilities in our job application and/or interview process. If due to a disability you need assistance or adjustment in completing your application please email us at . Please put Reasonable Adjustment in the subject line and provide a brief description of the type of assistance you need. Please note that this inbox is not monitored for application status update requests.
We are unable to sponsor or take over sponsorship of an employment Visa at this time. All job applicants must be authorised to work for any employer in the country where the position is indicated to be based.
Employment Type
Full Time
