drjobs Customer Support Specialist

Customer Support Specialist

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1 Vacancy
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Job Location drjobs

Lisbon - Portugal

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Were looking for German speaking Customer Service Advisors to join our clients team in the beautiful Portugal!

What youll do:

  • Provide the highest level of support to our customers via phone and email on a range of issues;
  • Give accurate valid and complete information by using the right procedures;
  • Be the owner of the customer query and ensuring a timely resolution and response;
  • Build meaningful relationship answering customers questions in a courteous friendly and professional manner;
  • Meet and exceed our customer service quality goals compliance regulations and productivity targets;
  • Create amazing customer experience that people value and we are proud of;
  • Be responsible to follow the direction of management and provide feedback

Whats the offer:

  • Work from home.
  • Health Coverage and Private Health Care.
  • Attractive Salary package with performance bonus.

What were looking for:

  • German C2
  • English B2
  • Ability to resolve customer concerns and create a seamless customer experience.
  • Ability to walk customers through complex procedures from start to finish.
  • EU Citizenship / Residence card / Manifest of interest

  • Work from home.
  • Health Coverage and Private Health Care.
  • Attractive Salary package with performance bonus.

Employment Type

Full Time

Company Industry

About Company

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