Were looking for German speaking Customer Service Advisors to join our clients team in the beautiful Portugal!
What youll do:
- Provide the highest level of support to our customers via phone and email on a range of issues;
- Give accurate valid and complete information by using the right procedures;
- Be the owner of the customer query and ensuring a timely resolution and response;
- Build meaningful relationship answering customers questions in a courteous friendly and professional manner;
- Meet and exceed our customer service quality goals compliance regulations and productivity targets;
- Create amazing customer experience that people value and we are proud of;
- Be responsible to follow the direction of management and provide feedback
Whats the offer:
- Work from home.
- Health Coverage and Private Health Care.
- Attractive Salary package with performance bonus.
What were looking for:
- German C2
- English B2
- Ability to resolve customer concerns and create a seamless customer experience.
- Ability to walk customers through complex procedures from start to finish.
- EU Citizenship / Residence card / Manifest of interest
- Work from home.
- Health Coverage and Private Health Care.
- Attractive Salary package with performance bonus.