Senior Manager - Omnichannel Strategy Analytics
Senior Manager - Omnichannel Strategy Analytics
Posted on :
15-11-2024
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1 Vacancy
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Job Description
- POSITION: Senior Manager Omnichannel Strategy & Analytics
- LOCATION: Danbury CT
- WORK ARRANGEMENTS: Onsite
ABOUT THE OPPORTUNITY
Northwest Talent Solutions is a leading Technology Finance and Healthcare workplace quality consulting firm partnering with outstanding clients within the private industry and public sector. Were collaborating with a preferred pharmaceutical/biotech client in Connecticut to find a talented omnichannel leader ready to drive digital transformation and customer experience excellence.
What Sets Our Client Apart:
- Leadership in pharmaceutical innovation with significant investment in digital transformation
- Collaborative environment focused on continuous learning and professional growth
- Stateoftheart technology stack including advanced analytics platforms
- Comprehensive benefits package including healthcare 401(k) and relocation assistance
- Competitive compensation range
- Emphasis on worklife integration with flexibility and growth opportunities
Your Impact & Contributions:
- Lead the strategic development and execution of enterprisewide omnichannel initiatives that drive measurable improvements in customer engagement and business outcomes
- Transform complex business requirements into actionable solutions by partnering with IT teams and thirdparty vendors
- Drive datadriven decision making through advanced analytics and insights that shape future customer experience strategies
- Build and nurture crossfunctional relationships to ensure successful project delivery and adoption of new solutions
- Establish best practices for omnichannel data validation testing protocols and training programs
What You Bring to Succeed:
- Track record of successfully leading omnichannel initiatives in pharmaceutical or healthcare environments
- Experience with digital analytics platforms and customer data integration
- Strong understanding of pharmaceutical data sets and industry regulations
- Proven ability to translate complex technical concepts for diverse stakeholders
- Excellence in project management and crossfunctional team leadership
- Background in implementing or working with CRM systems and data platforms
- Bachelors degree in relevant field with 7 years of related experience
Applicant Insights:
- Describe a complex omnichannel project you led and how you measured its success
- Share your approach to stakeholder management when implementing new technical solutions
- What strategies do you use to ensure effective knowledge transfer during training initiatives
For confidential consideration please apply with your resume insights and salary expectations.
Employment Type
Full Time
Key Skills
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