Senior Account Manager
Senior Account Manager
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1 Vacancy
Job Description
In Collaboration We Are Hiring!
#Senior Account Manager
Location: Philippines
Fulltime Opportunity
Are you a skilled professional with a passion for solving technical challenges and delivering exceptional customer service Join a global leader in video conferencing and collaboration solutions and make an impact on customers worldwide!
What Youll Do:
Provide technical support to global and highvalue customers through hotlines ticket systems and emails.
Diagnose and resolve aftersales technical issues delivering professional solutions to ensure satisfaction.
Document analyze and report customer problems ensuring timely internal communication and resolution.
Tackle assigned tasks with efficiency ensuring issues are closed effectively.
What Youll Bring:
Bachelors degree in networks electronics communications or computerrelated fields.
Fluency in English (listening speaking reading and writing); knowledge of Chinese German French or Spanish is a plus.
Strong communication skills service mindset and a collaborative team spirit.
Experience in implementation testing or technical support is a big advantage.
Prior experience in IT call center services is highly valued.
Why Join Us
Competitive remuneration package.
Work with a global leader in the tech industry.
Opportunities for growth and professional development.
Join a collaborative and innovative team delivering cuttingedge solutions.
About Our Client:
Our client a top global brand in video conferencing and voice communications operates in 140 countries delivering innovative and userfriendly solutions. Recognized as the No.1 provider of SIP phones they lead the industry with quality and innovation.
Ready to Elevate Your Career
Apply now and join a company where innovation meets excellence!
#TechnicalSupportJobs #GlobalCareers #TechIndustry #CustomerSuccess #CollaborationInnovation
Employment Type
Full Time
