E-commerce Support Specialist WooCommerce Expertise
E-commerce Support Specialist WooCommerce Expertise
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USD USD 4 - 4
1 Vacancy
Job Description
This is a remote position.
Requirements
- Experience in WooCommerce sites
- Proficient in managing live chat communications assisting customers with order placements and resolving complaints through proactive support including offering credits or discounts as needed.
- Experience creating and managing Product SKUs with high accuracy and attention to detail ensuring product information is correctly recorded.
- Ability to generate product descriptions using AI tools following provided templates and refining inputs from staff to create clear engaging content.
- Strong ability to collaborate with internal teams such as the packaging and fulfillment teams to address orderrelated issues such as mislabeled or missing items.
- Familiarity with order processing payment recording and weekly newsletter generation ensuring updates align with provided templates and organizational standards.
Experience in WooCommerce sites Proficient in managing live chat communications, assisting customers with order placements, and resolving complaints through proactive support, including offering credits or discounts as needed. Experience creating and managing Product SKUs with high accuracy and attention to detail, ensuring product information is correctly recorded. Ability to generate product descriptions using AI tools, following provided templates and refining inputs from staff to create clear, engaging content. Strong ability to collaborate with internal teams, such as the packaging and fulfillment teams, to address order-related issues, such as mislabeled or missing items. Familiarity with order processing, payment recording, and weekly newsletter generation, ensuring updates align with provided templates and organizational standards.
Education
N/A
Employment Type
Full Time
