Sports Data Support Analyst
Sports Data Support Analyst
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Salary Not Disclosed
1 Vacancy
Job Description
OVERVIEW: As a Sports Data Support Analyst you will be responsible for the day to day communications for the entire Support process from initial query to resolution.
THE CHALLENGE:
- Interact with sports data operators across our global offices to ensure client queries are dealt with in a fast and efficient manner and to the highest possible standard.
- Build an indepth knowledge of different teams responsibilities across our global offices.
- Provide ongoing QA of the support process to management.
- Report key issues and product extensions to drive improvement in our sports data product.
- Escalation of internal/external technical issues and following this throughout its lifecycle.
- Support our sports data operators with datarelated tasks.
YOUR PROFILE:
- Selfmotivated team player with strong sense of integrity.
- A keen interest in sports.
- Excellent communicator good written and spoken English is required.
- You have plenty of positive energy generally extroverted and optimistic with ability to execute and get the job done.
- Customer service background is preferred.
- Flexible with regards to working in shifts (including nights).
Additional Information :
At Datacentric we celebrate our diverse group of hardworking employees. Datacentric is committed to ensuring equal access to its programs facilities and employment opportunities. All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) we believe skills evolve over time. If youre willing to learn and grow with us we invite you to join our team!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
