Sales Manager
Sales Manager
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Job Description
About Translate By Humans
Making globalisation & localisation easy with accurate human translations is what Translate By Humans is all about. We aim to mobilise startups small businesses and big brands to expand to new international territories minus the communication gap. We achieve this through our impeccable human touch that helps customers and clients feel at home in their native languages.
Join our passionate and driven team where ambition meets impact! We re on the lookout for an enthusiastic Sales Manager ready to champion our clients and elevate their experience. If you thrive on building genuine connections and expanding your global network this is your chance to shine. Step into a role that not only fuels your career but also shapes a brighter future
Identify business opportunities in the translation industry by hunting for and qualifying prospects while evaluating their position in the market.
Execute outbound campaigns (email calls LinkedIn) to generate meetings and establish connections with potential clients.
Build strong relationships and recommend our translation services through a consultative approach.
Liaise with senior management product and operations teams to communicate client needs and requirements effectively.
Meet monthly targets for qualified meetings and bookings.
Maintain accurate records of all customer interactions in our CRM and provide weekly updates on progress toward goals.
Be assessed on the quality of your sales pipeline and CRM data integrity.
Forecast and track key sales metrics to ensure alignment with business objectives.
Compensation will include a base salary along with an attractive commission structure based on sales performance.
Requirements
Must have 3 years Sales experience in the US and EU Market.
A selfstarter with excellent written and verbal communication skills.
A problem solver with meticulous attention to detail.
A hard worker who goes above and beyond the call of duty to ensure client satisfaction.
An overachiever who can exceed sales targets quarter on quarter and over deliver in all aspects of the defined role.
A quick thinker with an ability to analyze roadblocks/hurdles and take immediate action to deliver impeccable outcomes.
An astute professional who lives to learn and learns to grow by always striving for selfimprovement.
Benefits
Join the Best Place to Work (Yes we are not hesitant to claim it because we align our values and practices to ensure a safe and enjoyable work space)
Access to toptier clients and complex business challenges
Work with a collaborative team who supports and encourages each other
Continuous development through our comprehensive learning approach
Tools equipment and guidance you need to not just succeed but set new heights of success
We believe diversity helps us become better versions of ourselves. If you are part of our team you are our Human and we appreciate and respect you for who you are.
We encourage and fully support flexible working
Last but not the least the opportunity to get involved share ideas and upskill right from the getgo. At TBH you will make a real tangible difference to the business while furthering your own care
Understanding the type of inquiry, responding to them on time, and service oriented manner. (Inbound Sales) Establish, maintain, and leverage client relationships time to time. Oversee projects from client acquisition to coordination with the operations team and delivery of the final project to clients. Be the point of contact between the client and internal teams, and responsible for accurately conveying the client s requirement to the internal teams. Ensure ongoing support for customer satisfaction and retention. Effectively manage accounts/client relationships through various activities such as, Email, Meetings, LinkedIn reach out, and Calls. Be open to learning and utilising the latest technologies, services and tools. Respond to consumer issues that are brought to your notice and promptly address them. Should be responsible to handle client calls and interpretation events as and when required. Attending an event, being the main POC between the client and vendors throughout the event. Once the event is confirmed, create a project task and do the needful. Keeping track of the events and creating reports every month. Maintaining Vendor Database and building relationships with Vendors. Contacting Vendors as and when the event is scheduled and should be able to judge the right vendors for the event. Getting on Vendor Calls to understand their expectations and match our requirements. Understanding the event details of the client, arranging Interpreters, and necessary documents (NDA/Agreement), and attending the specific event. Maintain and strengthen relationships with existing and new vendors through regular communication, feedback, and further development plans. Customer-oriented personality. Excellent English communication skills, both written and spoken. Strong email writing abilities. Proactive approach with the capability to manage, organise, and prioritise workloads independently. Comfortable with participating in video meetings, recordings, and demonstrating excellent presentation and communication skills. Team worker and ready to meet client s expectations as promised (This includes working on weekends (if needed and urgent). Prepared to work on a target basis once the probationary period is completed. Well - versed with platforms like Google Meet, Zoom, Teams, and Webex. Experience: Prior 1 2 years of experience in the localisation industry and handling B2B clients. Shift Timings: 1 pm 10 pm IST (UK Shift).
Employment Type
Full Time
