GSA - FB
GSA - FB
Posted on :
14-11-2024
Employer Active
1 Vacancy
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Job Description
- Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.
- Welcome the guests by greeting them as per the standards.
- Any matter which may affect the interests of Grand Mercure Bengaluru at Gopalan Mall should be brought to the attention of the Management.
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Ensure to attend to guest complaints requests or inquiries regarding the food and services.
- Establish and maintain seamless coordination & cooperation with all departments of Grand Mercure Bengaluru at Gopalan Mall to ensure maximum cooperation productivity morale and guest service.
- Identify optimal cost effective use of the resources and educate the team on the same.
- Responsible for set up of all operating equipments and ensure to inspect linen and condiments before the service.
- Ensure to be familiar with all dishes on the menu.
- Ensure clearance of all soiled chinaware glassware silverware from the guest table and reset the table for the next arrival
- In the absence of the Food & Beverage Team Leader ensure to take guest orders advice guests on specials menu options.
- Ensure to be familiar with the property lay out fire exits and elevator locations.
- Report any equipment malfunction emergency situations or suspicious persons to the Food & Beverage Team Leader.
- Ensure that breakage pilferage and spoilage are kept to a bare minimum.
Qualifications :
Diploma/Degree in Hotel Hotel Management or any other equivalent qualification
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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