Guest Service Agent Hotel Receptionist
Guest Service Agent Hotel Receptionist
Posted on :
14-11-2024
Employer Active
1 Vacancy
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Job Description
WHAT YOU WILL BE DOING:
- Provide personalised service and a memorable experience for our guests every guest every interaction every day.
- Be an advocate of ALL: Accors loyalty program to non members
- Checking guests in and out Maintaining accurate guest accounts
- Taking bookings providing helpful information & entering reservations
- Answering guests queries in a timely and efficient manner.
- Addressing guest requests and handling guest complaints in a positive manner.
- Liaise with inter departments to assist guest and advise of room moves
Qualifications :
YOUR EXPERIENCE AND SKILLS INCLUDE:
- Previous hotel front office reception experience preferable
- Professional telephone manner and exceptional customer service skills
- Excellent communication interpersonal and time management skills
- A friendly and positive cando attitude who enjoys working in a team
- Previous experience Opera desirable not essential
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
Key Skills
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