French Customer Advisor - Aveiro Portugal
French Customer Advisor - Aveiro Portugal
Posted on :
13-11-2024
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1 Vacancy
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Job Description
Tasks
- Ability to assist users with General Inquiries and support issues via phone but mainly trough email/chat/social/social messaging channels (as assigned)
- Ability to adapt the brands voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social forums eCommerce reviews) channels.
- Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Respond to inbound customer requests document relevant case information.
Requirements
Native or near native level of French
Good level of English (it will be to work in an international company)
Highschool Degree
Microsoft Office Knowledge
Dynamic and Proactive
Good communication skills
Experience with attending customers will be a plus
ON OFFER:
Employment Type
Full Time
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