IT Application Manager SAP SD CS

Our Customer is a Swiss company renowned for its highquality appliances particularly in the premium segment has a long history of innovation in producing appliances. Headquartered in Switzerland the company is known for precision engineering energy efficiency and elegant design blending Swiss craftsmanship with modern technology. It operates both domestically and internationally earning a strong reputation for the durability and reliability of its products. Sustainability and environmental responsibility are also key aspects of its corporate philosophy.

Tasks

As the SAP Application Manager for Sales/Distribution and if possible Customer Service (SD/CS) you will play a crucial role in ensuring the smooth operation of the global S/4 HANA system. Your primary responsibilities will include:

Responsibilities:

You will strengthen our application team and actively contribute to establishing and further developing the SAP business strategy both domestically and internationally.

• You will support the business in optimizing business processes and developing solution variants with a focus on Sales & Service in collaboration with key users.
• You will plan manage and actively accompany developments and implementations in the SAP environment in close cooperation with internal product managers and external service partners.
• You will be responsible for creating functional specifications independently implementing the necessary system configurations in SAP and resolving issues from ongoing operations.
• Together with the key users you will advise and support SAP users with any concerns in Sales & Service.
• You will take the lead in (sub)projects and proactively participate in SAP projects in an international environment.

Additional Responsibilities:

System Reliability: Guaranteeing the uninterrupted functionality of the S/4 HANA system overseeing its performance and swiftly addressing any technical issues that may arise.

• Subject Matter Expertise: Serving as the goto expert and inhouse consultant for the SD/CS modules providing guidance and supporting teams to maximize the utilization of SAP functionalities.
• Support and Incident Management: Offering secondlevel support and efficiently managing incidents related to SD/CS ensuring timely resolutions and minimal disruptions to business operations.
• Requirements Analysis and Solution Finding: Collaborating with stakeholders to analyze business requirements identify opportunities for system enhancements and devise effective solutions to address complex business challenges.
• Business Process Optimization: Continuously reviewing and optimizing our business processes within the SD/CS domain leveraging SAP capabilities to streamline operations enhance productivity and drive efficiency.
• Customization and Implementations: Undertaking customization and implementation tasks within the change management framework aligning system configurations with evolving business needs and best practices.
• Software Development Requirements: Specifying clear and comprehensive requirements for software development initiatives ensuring alignment with business objectives and adherence to SAP standards.
• International Project Leadership: Taking a leadership role and actively participating in international projects collaborating with crossfunctional teams to deliver successful outcomes and drive strategic initiatives forward.

Requirements

• Language Skills: Very good German and English language skills are a must
• Expert: SAP Sales & Distribution and can demonstrate several years of experience in customizing the SD module. Knowledge of other modules such as SAP CS or MM is advantageous.
• Business Process Management: Solid understanding of business processes within an industrial company.
• Educational Background: A higher education degree in computer science business administration or a related field providing you with a solid foundation for understanding both technical and business aspects.
• Specialized Expertise: Extensive experience and deep knowledge in SAP SD/CS modules acquired through several years of handson experience in implementation customization and support activities.
• Industry Experience: Preferably experience in industries such as machinery automotive or plant engineering familiarizing you with sectorspecific challenges and requirements.
• Additional SAP Knowledge: Familiarity with SAP CX/Hybris eCommerce and Sales Cloud as well as SAP Service Cloud/FSM or Dynamics 365 CRM/FSM would be advantageous enhancing your versatility and ability to address diverse business needs.
• Language Skills: Excellent proficiency in written and verbal English is essential enabling effective communication within our global team. Fluency in additional languages is a valuable asset facilitating collaboration in multicultural settings.
• Mindset: An entrepreneurial mindset coupled with a strong customer orientation driving you to proactively seek opportunities for innovation and deliver exceptional value to our stakeholders.
• Interpersonal Skills: Enjoyment in working in an intercultural environment with the ability to build rapport foster collaboration and navigate diverse perspectives effectively.
• Flexibility: Willingness to undertake occasional travel activities embracing them as opportunities for professional enrichment and broader exposure to our global operations.
• Agile Practices and SolutionOriented Approach: Display a good understanding of agile practices and a solutionoriented approach.
• TeamOriented and Convincing Presence: Enjoy working in a teamoriented environment and possess a convincing professional presence.
• Intercultural Collaboration: Enjoy collaborating in an intercultural setting.

Benefits

Location: Region Bern Switzerland / Hybrid (23 days homeoffice)

Start: asap

Workload: 100%

Duration: permanent

If you are seeking a challenging position where you can leverage your SAP skills and if you are enthusiastic about contributing to international projects we look forward to receiving your application.

Please apply directly online or submit questions to christoph heidler