Call Center Representative -
Posted on :
11-11-2024
Employer Active
1 Vacancy
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Job Description
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- Answer incoming calls and address customer inquiries and issues.
- Efficiently handle customer complaints and work towards satisfactory resolutions.
- Direct customers to the appropriate departments or personnel when necessary.
- Adhere to the company s customer service policies and procedures.
- Strive to achieve performance metrics set by management such as call duration and customer satisfaction rate.
Requirements
- : 28
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- ( )
- 5 (9 )
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- 21 (4000 )
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- Not to exceed 28 years.
- Residence: Giza Cairo or Shubra ElKheima.
- Education: University degree or fouryear institute diploma.
- Working days: 5 days a week 9hour shifts with a 1hour break.
- Workplace: Abbasia.
- Paid training: 21 days (4000 EGP).
- Social and health insurance provided.
: 28 - - ( ) 5 (9 ) 21 (4000 )
Employment Type
Full Time
Company Industry
Key Skills
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