Remote Customer Support Specialist
Remote Customer Support Specialist
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Job Description
Start Date: November 18 2024
Location: Remote within Greece
Languages Required: German (C2) English (B2)
Salary: 1200 EUR gross/month
Working Hours: 40 hours/week Monday to Friday 10:00 23:00 (Shifts decided 4 weeks in advance)
Days Off: 2 days per week (shiftdependent)
About the Role
Join the renowned Notion Project as a Customer Support Specialist and be the voice that supports and guides customers on their journey. Were looking for proactive individuals with strong language skills in German and English who are passionate about providing exceptional customer service in a remote setup.
Your Key Responsibilities
- Customer Assistance: Handle inquiries troubleshoot issues and provide toptier assistance across multiple communication channels.
- Support Excellence: Uphold and elevate our service standards ensuring a seamless customer experience.
- Collaboration: Coordinate effectively with a dynamic team maintaining flexibility with rotational shifts informed in advance.
Why Join Us
- Comprehensive Health Care and various discounts
- Professional Growth: Advance your skills with development programs and opportunities for career advancement
- Community Focus: Engage in companyled events and community initiatives
- Exclusive Benefits:
- Paid Training: 3 weeks of structured training by certified instructors to ensure youre set up for success.
- Language Learning: Access free Greek language courses
- Modern Workspace: Benefit from a fully equipped work environment with relaxing break areas (when visiting the office)
Documents Required:
- EU Citizenship or
- Fullpurpose & Specificpurpose work permit card or
- Certificate of Protection (for refugees)
Your Path to Joining Us
- Application Review: We carefully review all applications to ensure the best fit.
- Language Proficiency Tests: Assessments in German and English.
- Client Interview: A final interview to get to know you better.
Ready to make an impact with us in a Great Place to Workcertified company Apply today and take your career to the next level!
Employment Type
Full Time
