drjobs Customer Support Advisor

Customer Support Advisor

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1 Vacancy
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Job Location drjobs

Athens - Greece

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Title: Customer Support Advisor (German)

Location: Athens (OnSite)
Languages Required: German (Native or Fluent)
Working Hours: Monday to Friday 9:00 AM 6:00 PM
Level: Junior

Key Responsibilities:

  • Provide customer support via phone email or chat.
  • Assist customers with inquiries product information and issue resolution.
  • Provide clear and helpful instructions to address customer concerns.
  • Log customer interactions and issues in the CRM system.
  • Collaborate with senior team members to resolve complex issues.
  • Strive to achieve high customer satisfaction through timely and efficient service.

Qualifications:

  • Language Proficiency: Native or fluent in German.
  • Experience: Prior experience in customer service is a plus but not required (Junior level).
  • Skills: Strong communication skills problemsolving abilities and a customerfocused approach.
  • Location: Must be based in Athens as no relocation assistance is available.

Benefits:

  • Competitive salary with room for career growth.
  • Onsite role in a dynamic and supportive team environment.
  • Training and development opportunities.
  • Chance to work with a wellestablished company in a collaborative setting.

Employment Type

Full Time

Company Industry

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