German Speaking Customer Advisor
German Speaking Customer Advisor
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Job Description
Are you proficient in German and ready to embark on a career journey in bustling Lisbon Seize the opportunity to join us as a GermanSpeaking Customer Advisor in the dynamic world of ecommerce. Whether youre an experienced professional or a newcomer to the industry previous experience is not a requirement. Embrace the chance to work onsite in Lisbon where an invigorating environment comprehensive relocation package and competitive perks await.
About Us:
Nestled in Lisbons lively ecommerce sector we are committed to delivering exceptional customer experiences. Our team is a blend of talent creativity and innovation making significant strides in the ecommerce landscape. As a GermanSpeaking Customer Advisor youll play a pivotal role in contributing to our success and shaping the future of customer service in the ecommerce industry.
Position Overview:
As a GermanSpeaking Customer Advisor youll be at the forefront of ensuring customer satisfaction and fostering positive interactions with our Germanspeaking clientele.
Key Responsibilities:
- Customer Interaction: Engage with Germanspeaking customers through various channels such as phone email and chat addressing inquiries and delivering timely solutions.
- Language Expertise: Utilize your proficiency in German to communicate effectively and empathetically ensuring a personalized and positive customer experience.
- Issue Resolution: Efficiently resolve customer concerns showcasing problemsolving skills and a commitment to surpassing customer expectations.
- Product Knowledge: Gain a comprehensive understanding of our ecommerce offerings to provide accurate information enhancing the overall customer experience.
- Collaboration: Work collaboratively with crossfunctional teams sharing insights and contributing to continuous improvements in customer support practices.
Qualifications:
- German Fluency: Proficiency in spoken and written German is essential to effectively engage with our Germanspeaking customers.
- CustomerCentric Approach: Strong communication skills and a commitment to delivering exceptional customer service with a positive attitude.
- Adaptability: Ability to thrive in a dynamic and fastpaced environment adapting to evolving customer needs and industry trends.
Perks:
- OnSite Work in Lisbon: Immerse yourself in the exciting ecommerce scene of Lisbon enjoying the benefits of an onsite work environment.
- Relocation Package: For international candidates take advantage of our comprehensive relocation package including flight tickets to Lisbon and accommodation support for a smooth transition.
- Competitive Compensation: Receive a competitive salary reflecting your valuable contributions to our customer service team.
- Health and Life Insurance: Comprehensive coverage for health and life insurance prioritizing your wellbeing and providing peace of mind.
Excited to be part of Lisbons vibrant ecommerce community Submit your application by sending your CV today!
Employment Type
Full Time
