Duty Manager - Qun l trc ca
Duty Manager - Qun l trc ca
Posted on :
11-11-2024
Employer Active
1 Vacancy
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Job Description
Front Office Operation
- Conduct daily briefings and ensure that all pertinent information is well received by team members
- Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met
- Coordinate and communicate with other hotel departments as required regarding general administration and operations issues
- Ensures the Safety Security and Loss Control policies and procedures are compiled with at the lobby and driveway. Handle and manage hotel emergencies
Team Management
- Identify and develop team members with potential
- Constantly monitor team members appearance attitude and degree of professionalism
- Prepare weekly staff schedules keeping in mind anticipated business operating budgets and standards of service
Other Responsibilities
- Maintain complete knowledge of all food & beverage services outlets and hotel services/features
- Be fully conversant with hotel fire & life safety/emergency procedures
- Perform other reasonable duties assigned by the Management of the Hotel
Qualifications :
- Diploma in Tourism/Hospitality Management
- Minimum 2 years of relevant experience
- Excellent reading writing and oral proficiency in English language. Fluently Vietnamese
- Good working knowledge of MS Excel Word & PowerPoint
- Strong leadership interpersonal and training skills
- Good communication skills
- Results and service oriented with an eye for details
- Ability to multitask work well in stressful & highpressure situations
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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