Employee Relations Specialist

Roles and responsibilities

• Leads and guides the Employee Relations Team in their day-to-day operations.

• Collaborate with HR Manager and propose and suggest employee relations strategies aligned with organizational objectives.

• Provide guidance on policy interpretation to Management and employees, whenever required.

• Manage and resolve employee relations issues, and disciplinary cases.

• Conduct thorough investigations into employee complaints, ensuring fair and impartial resolutions.

• Act as a key liaison between employees and management to facilitate transparent communication.

• Lead negotiations and settlements when necessary, emphasizing positive employee relations.

• Assist and support HR Manager in addressing legal issues related to employee relations.

• Stay abreast of changes in employment laws and regulations, ensuring organizational practices remain compliant.

• Manage all employment contracts, by monitoring company payroll, reviewing and validating eligible allowance and benefits, while ensuring compliance with the applicable laws and requirements.

• Manage all administrative circulars and decisions (e.g. early retirement program, promotion, employee transfer, penalties imposed on employees, employee loans).

• Manage communication with employees with regards to their action letters (i.e. promotions, salary adjustments, disciplinary actions…etc.).

• Oversee employees’ data and records and ensure their confidentiality.

• Manage HRMS’s master data and ensure it’s up to date and accurate.

• Review and validate new joiners’ salary and applicable allowance and benefits.

• Review and validate payments to employees, i.e., reimbursements to ensure their compliance with pertaining policies/contract.

• Provide escalation support with suggestions to ensure all queries related to employees are addressed in a prompt manner.

Desired candidate profile

Qualifications:

• Bachelor’s degree in business administration, Human Resources or any other related filed.

• HR Professional Certification would be preferred.

Experience:

• 5- 7 years of related experience of which a minimum of 3-5 years should be in a similar position / responsibility

• Previous experience in Oil & Gas industry and regional experience is preferred

• Bilingual is an advantage.
To provide comprehensive Employee Relations workforce data reports which show the performance of the employees in terms of sickness, turnover, staff costs, dismissals, suspensions, and grievances.

To use this data to help the HR Manager, Leads formulate leadership and line management development programs.

To use his/her Employee Relations expertise and findings from different data sources to feed into the department’s annual action plan in terms of addressing and mitigating risk.

Strengthening Engagement and Learning
to work with the Learning and Development Specialist to help coordinate a rigorous management by objectives culture through annual Appraisal (PMS) and subsequent supervision practice.

Quality, Health, Safety, Environment & Security (QHSES):

Adhere to all relevant QHSES policies, procedures, instructions, and controls so that QFAB provides a safe, world Class, secure and environmentally responsible service to customers, the public and its own people.

Others:

Carry out any other duties as directed by the HR Manager.