Settlement Reconciliation Specialist
Settlement Reconciliation Specialist
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Job Description
Perform daily and monthly reconciliation of financial transactions.
Ensure daily reconciliation of and correct postings of all cards and other electronic channels transactions.
Verify the incoming and outgoing payment reports.
Ensure daily validation of transaction posting on system.
Coordinate with team members to solve any issues faced by chargeback and settlement departments.
Ensure that all assigned reports are accurately and timely reconciled to show a true and fair view of processed transactions with partner organizations including banks payment processing networks and service providers and respond to any dispute issues.
Attend to all queries from clients on payments and ensure they are resolved promptly.
Liaise with Bank Settlement team to ensure reconciled funds are transferred to account(s).
Contribute to and maintain system standards within the payment service.
Perform daily/weekly/monthly analysis of payment transactions data: Trends failure rates etc and extract Business Intelligence from payment data.
Develop and maintain business relations with partner bank(s) third party processor payment schemes service providers and settlement bank(s).
Liaise with Bank reconciliation team to ensure reconciled funds are transferred to account.
Checking third party processor files to validate settlement of all financial transactions.
Ensure daily processing of outgoing dispute actions and ontime response of incoming disputes.
Ensure daily processing of all incoming files payment files enrollment files.
Communicate with product team and applications support to report system problems and recommend system enhancements & automations.
Requirements
Minimum of 3 years working experience in cards/mobile/payment finance fully integrated in all aspects of settlement and daily reconciliation process.
Detailed understanding of the operational aspects of payment cards mobile payments and fintech industry
Very good understanding of micro and macroeconomic indices and their impact on business.
Excellent interpersonal communication at all levels (verbal and written)
Excellent problemsolving strategic thinking and analytical skills
Excellent multitasking and time management skills
Bachelor's degree in Accounting, Finance, or a related field (CPA or CISA certification a plus). Minimum of 5 years of experience in internal auditing or a related field. Strong analytical and problem-solving skills. Excellent communication, interpersonal, and writing skills. Ability to work independently and manage multiple priorities. Proficient in Microsoft Office Suite (Excel is essential). Strong attention to detail and accuracy. Experience with data analytics tools and techniques (a plus). Should also have a good understanding of auditing procedures, and risk management frameworks.
Employment Type
Full Time
