Telesales Customer Success Representative Italian or Spanish or German Speaker mfx
Telesales Customer Success Representative Italian or Spanish or German Speaker mfx
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Job Description
Are you ready to set sail on an exciting career journey Join Borrow A Boat a dynamic disruptive leader in the boat holiday industry and help redefine the way people experience boat rentals worldwide. With a presence in London Amsterdam Berlin and Athens our European platform offers everything from dayhires to luxury crewed charters.
We are Hiring sales agents!
As a Sales & Booking Associate in our Athens office youll be the heartbeat of our customer experience guiding clients on unforgettable boating holidays while helping us make waves in the industry. If youre a proactive sales professional who thrives in a fastpaced international setting this is your chance to join a team that values your talents and rewards your success.
Tasks
- Identify and Understand Customer Needs: Assist clients throughout the boat reservation process for their sailing holiday ensuring all requirements are met for a seamless booking experience.
- Manage Client Portfolios: Maintain and nurture relationships with a portfolio of clients ensuring consistent followups and satisfaction.
- Prioritize and Strategize Daily Work: Effectively plan and prioritize tasks to meet and exceed individual and team sales KPIs.
- Client Communication: Professionally engage with clients via email and phone providing excellent service information and solutions to their queries and needs.
- Collaborate CrossFunctionally: Work closely with different departments to ensure smooth handovers of bookings share feedback solve challenges and contribute to team development.
- Close Sales Leads: Convert online leads into bookings ensuring that both personal and team sales targets are achieved.
Requirements
- Language proficiency in either Italian or Spanish or German at a Native level; Fluency in English language at a conversational level (any extra language is a plus).
- Confident and personable: You have a natural ability to build rapport with clients and make meaningful connections.
- Creative problemsolver: Youre solutionoriented and able to think on your feet to meet client needs.
- Strong organizational skills: You can effectively manage multiple tasks and priorities in a fastpaced environment.
- Skilled negotiator: You excel in negotiation enjoying the challenge of closing deals while creating value for clients.
- Selfmotivated and proactive: You have a passion for driving online bookings and taking full ownership of your work.
- Resultsdriven: You are highly motivated by achieving and exceeding sales targets.
- Based in Athens Greece.
Benefits
- Growth Opportunities: Unlock your full potential with our supportive training and ample chance to grow and develop within the company
- Collaborative Team Culture: Join a supportive and diverse team that values collaboration creativity and an inclusive work environment.
- Rewarding Bonuses & Recognition: Your hard work wont go unnoticed! Earn competitive performancebased bonuses and be part of an employee recognition program that truly values your achievements.
- Hybrid and mobile work policy: You can enjoy the flexibility of working from home one day a week. Also you can take advantage of our 30day mobile work policy during the offseason allowing you to work from anywhere in the world.
- Exciting Company Events: Engage in fun and memorable company events teambuilding activities and social gatherings that bring our team closer together.
- And of course boat holiday discounts! As part of the Borrow A Boat team youll get access to exclusive discounts on boat holidaysperfect for making your own sailing dreams a reality.
Dare to dream big challenge the status quo and become an integral part of our passionate mission to the way the world sets sail. Join us at Borrow A Boat.
Employment Type
Full Time
