International Voice Process- Gurugram
International Voice Process- Gurugram
Posted on :
07-11-2024
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1 Vacancy
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Job Description
Greetings
Excellent Opportunity for international voice process in leading MNC Apply Now Gurugram location .
Our Client is an Indian multinational company that provides technology and business process outsourcing services.
Designation : Customer Support
Location : Gurugram
Interview Mode: Walkin face to face
Shift: Night Shift
Week Off: 2 Days rotational
Responsibilities:
- The primary job of a customer service representative is to address customer issues and resolve them in a timely and efficient manner.
- Support reps interact with customers on a variety of channels such as phone email and social media.
- Moreover ensure that all valid customer concerns are being dealt with immediately.
Requirements
Candidate should have :
- Good Communication skills take calls Over Phone which involves working in different time zones
- Take calls from Global clients and initiate the right response to them positively and professionally flexible to work in shifts.
- Excellent English both verbal and written communication skills
- Knowledge of customer service principles and practices
- Good technical knowledge
Qualification: Graduate with 1yr & above experience international voice process interviews.
Salary : Upto 32k CTC
Benefits
PF ESI Incentives Cab facilities Training facilities
Opportunity to move laterally within the organization through IJP for various other roles and business units which exist.
Excellent English - both verbal and written communication skills. Knowledge of customer service principles and practices. Good technical knowledge. Flexible to work in shifts. Must have done Under Graduate / Graduate / Post Graduate. Freshers and Experienced both are eligible. Rotational Shift / Flexible to work in Night shifts.
Education
GRADUATE
Employment Type
Full Time
Key Skills
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