Rostering Team Member - OnCall Friday Saturday Sunday Monday
Rostering Team Member - OnCall Friday Saturday Sunday Monday
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Job Description
Seeking 2 x experienced rostering coordinators to work onsite in an office on Fridays & Mondays and to be On Call on weekends (days & nights) answering calls from staff and clients for urgent shift changes finding replacement staff with the right skills experience and abilities to fill empty shifts and ensuring workers are attending rostered shifts.
The successful candidates will need to have strong people management experience exceptional customer services skills (both verbal and written) great problemsolving skills time management & organisational skills as well as being able to remain calm in a crisis.
Requirements
- Manage incoming enquires logging origin actioning requests as required and escalating any emergency issues.
- Calling staff to confirm availability and ability to work short notice shifts.
- Review update and maintain CRM with information ensuring timely communication and compliance and accurate and informative data entry and reporting.
- Support with a variety of customer and administration tasks as required.
Qualifications & Experience
- Exceptional & engaging interpersonal & communication skills (verbal and written) with a variety of stakeholders combined with strong record keeping administration & organisation skills.
- Experience of rostering a casual workforce is essential with good practice governance & compliance organisation & attention to detail being critical.
- Experienced in using Microsoft Office CRMs & Rostering systems.
- Enjoys problem solving and remains calm in rapidly evolving changing environments.
- Have an abundance of common sense & patience!
Benefits
Great salary available for the right candidates flexible hours available Monday & Friday onsite from 4 hours to 8 hours inclusive & supportive team additional days / hours available for the right candidates.
Seeking a role with lots of variety where an abundance of life experience and your rostering organisational & administration experience will be highly valued Apply Now!
Minimum 2+ years casual staff rostering experience required
Employment Type
Full Time
