Entry Level German Customer Support in Sofia
Entry Level German Customer Support in Sofia
Posted on :
07-11-2024
Employer Active
1 Vacancy
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Job Description
Position: Contact Centre Agent (German English)
Location: Sofia Bulgaria
Work Schedule:
Fulltime position with flexible shifts.
Compensation:
- Competitive salary with performancebased bonuses.
- Signing bonus available.
Benefits:
- Medical and dental insurance.
- Life insurance.
- Additional allowances.
Key Responsibilities:
- Respond to customer inquiries via phone email and chat professionally and promptly.
- Troubleshoot and resolve issues providing clear and effective solutions.
- Maintain and update accurate customer records.
- Collaborate with team members to ensure highquality customer service.
- Identify ways to improve customer satisfaction and share feedback with the team.
Qualifications:
- Fluency in German (B2 and above).
- Strong communication skills in English.
- Prior experience in customer service or contact centres is an advantage.
- Excellent problemsolving skills and attention to detail.
- Proficiency in computer systems and the ability to quickly learn new software.
Employment Type
Full Time
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