- Consistently offer welcoming friendly and warm service to external and internal guests.
- Provide intuitive service engaging with external and internal guests and anticipating their needs.
- Foster positive cross departmental relationships to create a seamless experience
- Supporting company and hotel policies and procedures including the promoting and participation in EES Health and Safety and Voice of Guest initiatives
- Clean and sanitize all assigned guestrooms and public spaces including: dusting making beds soiled linen/garbage removal from rooms vacuuming bathroom cleaning and disinfecting cleaning furniture inside window cleaning replenish rooms with supplies
- Follow detailed cleaning standards in both stayover and vacant rooms as set through our ALL Safe Stay Well Leading Quality Assurance and Accors brand standards
- Consistently update and record all cleaned rooms in provided mobile devices
- Report any maintenance needs required in guest rooms service areas and public spaces
- Communicate any specific guest requests or concerns with a Housekeeping leader
- Participate in deep cleaning of rooms as required
- Return and properly tag all lost and found articles in the Housekeeping Office
- Working safely to prevent injury
- Performs other related duties and follow hotel standards as assigned/applicable.
- Will work weekends holidays and shift work as scheduled
Qualifications :
- Previous housekeeping experience an asset
- Excellent communication and organizational skills
- Strong interpersonal and problemsolving abilities
- Highly responsible & reliable
- Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
- Ability to focus attention on guest needs remaining calm and courteous at all times
Physical Aspects of Position (included but not limited to):
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 50 lbs
- Constant kneeling pushing pulling lifting
- Frequent ascending or descending ladders stairs and ramps
- Standing for entirety of 8 hour shift
Remote Work :
No
Employment Type :
Fulltime