Fairmont Gold Lounge Server
Fairmont Gold Lounge Server
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Salary Not Disclosed
1 Vacancy
Job Description
Fairmont Gold is a private and exclusive hotel within a hotel dedicated to providing a consistent high quality of personalized service that is designed to meet all the needs and expectations of the business executive and leisure traveler. As a Server with Fairmont Hotels & Resorts you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm personal attention and knowledge of our outstanding food and beverage offerings makes our guests feel unique and valued. Primary responsibility will be to assist Fairmont Gold guests with attentive and personalized service in the lounge for all food service periods breakfast and evening hors doeuvres.
What you will be doing:
- Responsible for execution of all aspects of food and beverage service to guests in the daily operation of the Fairmont Gold Department ensuring the highest levels of guest satisfaction at all times
- Ensure that all Fairmont Gold Standards of Service and Operational Procedures are adhered to
- Greeting guests maximize seating during breakfast service and maintaining exclusivity of the Fairmont Gold Lounge
- Ensure guest satisfaction & anticipate their needs
- Set up buffet area and serve guests during breakfast and canape service
- Manage the flow of the lounge and buffet area
- Assist with clearing setting tables & serving beverages
- Have extensive knowledge of food and beverage offerings
- Monitor maintenance of the Fairmont Gold pantry equipment and report any problems
- Communicate with Fairmont Gold Supervisors & several departments with special requests and guest preferences
- Ensures the highest possible revenues are generated for Fairmont Gold through promotion and control of the honour bar
- Monitor & control inventory of equipment and food
- Delivers coffee wake up orders in the mornings
- Cleaning duties including dishwashing
- Provides information to our guests about local and area attractions restaurants special events and other available services
- Maintain cleanliness of Lounge and Buffet area throughout the day to the highest standard
- Performing daily/weekly/monthly duties (including cleaning) as per duty list.
- Develops and maintains strong guest relationships to ensure Fairmont Gold loyalty
- Works with the kitchen to provide the daily Fairmont Gold Lounge menu & food presentation in line with Fairmont Gold Standards of Procedures & Service
- Ensure a clean and safe working environment and actively participate in health and safety initiatives
- Adhere to all hotel environmental policies and initiatives
- Carry out any other tasks as assigned
Qualifications :
Your experience and skills include:
- One year of experience in a high service food and beverage environment is required
- Candidates must be legal to serve alcohol in Alberta (18 years of age) and must possess ProServe certification
- Recognized commitment to guest service and exceeding guest expectations
- Selfmotivated with the ability to make effective decisions
- Demonstrates initiative and the ability to work with minimal supervision
- Ability to maintain high service levels under pressure
- Physically fit to lift trays repeatedly stand and walk for the duration of the shift
Additional Information :
Visa Requirements: Applicants must be legally eligible to work in Canada.
APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise!
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day
making sure that work brings purpose to your life so that during your journey with us you
can continue to explore Accors limitless possibilities
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. We know that to offer our guests the best we first need to offer our employees the best. Thats why youll find exceptional work opportunities throughout North America and the Caribbean Europe and Africa the Middle East and Asia Pacific as well as industry leading training career development recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like Londons The Savoy New Yorks The Plaza and Shanghais Fairmont Peace Hotel. Our teams are guided by values of Respect Integrity Teamwork and Empowerment; we employ the highest ethical and quality standards treating all colleagues with fairness and dignity. A community and environmental leader Fairmont is also regarded for its responsible tourism practices and award winning Green Partnership program. An exciting future awaits!
Our Commitment to Diversity & Inclusion:
At Fairmont Chateau Lake Louise we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds perspectives and talents of the individual. As an Equal Opportunity Employer we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.
If you are contacted by a Recruiter kindly inform them at any stage of the recruitment process if you will need support or accommodations.
Persons who anticipate needing accommodations for any part of the application or interview process may contact in confidence:
Do what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
