FLDEALong Term Care Ombudsman ProgramQuality Control Analyst
Dress Code: Business
Work Environment: Professional Business Office
Candidate Responsibilities:
* Answering phones
* Typing
* Strong data entry
* Imputing data into RTC Data Base
* Working with Microsoft Office Suite (Excel Word Outlook Adobe)
* Handling customer complaints
Experience Required:
* 1 year of professional office experience
* Strong data entry skills
* Attention to detail
* Proofreading/Grammar
* Strong typing skills
Skill | Required / Desired | Amount | of Experience |
Ability to speak and understand English | Required | | |
Strong verbal and written communication skills | Required | | |
Attention to detail proofreading | Required | | |
Proper Grammar written and verbal | Required | | |
Professional office experience | Required | 1 | Years |
Strong data entry and typing skills | Required | 1 | Years |
Experience responding to customer complaints | Required | 1 | Years |
Knowledge of longterm care facilities | Highly desired | | |
Experience using RTC data base | Highly desired | | |
Bilingual (Spanish/English) | Highly desired | | |
Experience working with the elder population | Highly desired | | |