About Us
ABN Australia is a unique Australian corporate services business with a focus on helping global businesses succeed in Australia through an innovative range of business establishment compliance accounting and workforce solutions.
The business is seeing excellent growth servicing an exciting and diverse client base across both industry and geography. We have now serviced thousands of international clients helping them confidently expand into Australia and remain compliant. We have over 400 5 star Trustpilot reviews and growing.
We pride ourselves on family values and being employee focused striving to provide a healthy work life balance. Being nimble in the market it allows us to position ourselves with speed and capitalise on opportunities as they arise.
About the role
The Senior Client Manager Tax and Accounting is a pivotal role leading the delivery of toptier tax and accounting services to our everexpanding portfolio of international clients. responsible for all aspects of the Tax and Accounting business unit the Senior client Manager inspires and leads a team of professionals including accountants bookkeepers and client success administrators. From driving business development and client engagement to overseeing operational production quality efficiency and continuous improvement this role is vital to the Tax and Accounting teams continued success. This is an outstanding opportunity to make an impact both commercially and on the careers of those in team. Responsibilities include:
- Oversight of service delivery (inc. public practice tax accounting and business advisory services) to a diverse portfolio of international clients
- Business development and client relationship initiatives
- Ensuring compliance with public practice regulations standards and other requirements
- Managing workflows and client satisfaction across the portfolio
- Effective client engagement ensuring communication is appropriate for the audience and maximises client value
- Managing team performance through performance review/appraisal processes formal and informal coaching training and development activities
- Supporting the business development team in identifying pursuing and converting leads
- Acting as the internal subject matter expert on all relevant tax and accounting matters
Requirements
About you
You will bring your experience you positive cando attitude entrepreneurial mindset professionalism and customer service focus and you will have:
- Tertiary qualifications in Accounting/Commerce/Business (or a related field)
- Current CA/CPA membership and be a registered tax agent
- At least 5 years public practice accounting and/or business advisory experience in a senior/management role
- Demonstrated technical expertise in all relevant tax and accounting areas
- Outstanding time management skills
- Excellent client and stakeholder management skills
- Excellent professional communication skills (both written and verbal)
- Demonstrated attention to detail
- A strong commitment to customer service confidentiality and continuous improvement
Benefits
Whats in it for you
We think ABN Australia is a great place to work and we work hard to maintain that:
- Our office environment is great; weve recently moved into new offices in Pitt St Sydney and our picturesque heritagelisted Adelaide head office reflect our history and values.
- We value worklife balance; as a family run business we understand the importance of a healthy worklife balance and ensure we protect it.
- We grow careers; as our business grows we look to develop skills and grow responsibilities internally as opportunities arise.
- Our people are our greatest asset; we recognise that we succeed together and reward the hard work of our people.
- We are flexible; we support flexible and work from home arrangements.
You will bring your positive can-do attitude, entrepreneurial mindset, professionalism and customer service focus and you will have: Tertiary qualifications in Commerce, Accounting, Business Administration/Management (or a related field) Current professional Accounting registration (CPA/CA, etc.) A minimum of 5 years' experience working in Australian tax and accounting Outstanding time management skills Excellent professional communication skills (both written and verbal) Demonstrated attention to detail A strong commitment to customer service, confidentiality and continuous improvement
Education
Tertiary qualification(s) in Accounting (or related field) CA/CPA