Financial Customer Service Representative
Financial Customer Service Representative
Posted on :
04-11-2024
Employer Active
1 Vacancy
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Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
04-11-2024
Job Description
Position Title: Financial Customer Service Representative
Work Setup: Work Onsite
Salary: Php 30000.00
Schedule: Monday Friday 6:00 AM 3:00 PM PH Time
Elevate your career and embark on a journey of growth as our outstanding Financial Customer Service Representative. Imagine being part of a dynamic group with over 15 years of offshoring expertise offering a rare chance to actively shape the transition of workforce sections offshore. This is your opportunity to not only gain valuable experience but also play a pivotal role in a company at the forefront of industry innovation.
JOB DESCRIPTION FOR A FINANCIAL CUSTOMER SERVICE REPRESENTATIVE
Responsibilities as a Financial Customer Service Representative:
Providing excellent inbound/outbound support via phone live chat and emails;
Building lasting relationships with clients on chats;
Liaising with multiple departments to assist in resolving customer queries;
Dealing with technical trade queries regarding the trading platforms including analysis and investigations of trades;
Handles and resolves customer complaints; and
Treat complaints thoroughly and investigate them sensitively to reply in a timely manner.
Qualifications as a Financial Customer Service Representative:
Must have a minimum 2 years of BPO voice email and chat support call center based experience
High school diploma or equivalent
Must have at least 2 years of experience in Financial Services.
Passionate about serving clients with the best of the industry standards;
Exceptional communication skills (written and verbal);
Computer literate and comfortable in solving technical issues across various software programs/applications;
Proactive and take ownership of tasks;
Having a positive attitude and willingness to communicate with customers;
Confident with basic Financial Mathematics and MS Office;
Flexible with working hours works on Philippine holidays)
Be able to speak read and write English at a professional level.
Interest or a background in finance or the finance industry CFD/Forex;
Excellent attention to detail and accuracy;
Outstanding communication & organisational skills;
Hard working and selfmotivated;
A commitment to sharing of information and to teamwork;
Strong influencing and communication skills; and
Excellent personal presentation
Your love for Boomering will jumpstart with these meaningful engagement activities and perks. Using the concepts and tools of EOS (Entrepreneurial Operating System) Boomering provides a fun rewarding and stimulating environment where worklife balance meets a commitment to foster growth.
Genuinely caring Leadership Team
Competitive salary package
Companyprovided full setup for desktop/laptop with a backup internet
Free preemployment Medical Assessment (T&C apply)
HMO on the first day of hire
15 Vacation Leaves and 5 Sick Leaves
Annual Performance Reviews
Unlimited Employee Referral Incentives
Employee Loan Facilities
Social Clubs and Interest Workshops
Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance.
Statutory Benefits: Maternity Paternity and Solo Parent Leaves Magna Carta for Women Retirement Benefits OT and Premium Pays
About Boomering:
Boomering is an ISOcertified leading BPO company in Clark Freeport Zone Pampanga.
Our mission to Enrich Client and Staff Lives through Simple and Smart Offshoring Solutions and our S.T.E.P. Core Values (Service Transparency Excellence and Partnership) are the framers of our continuing success.
Providing equal opportunities and collaborative culture of excellence Boomering is not just your average BPO. We are here to make a difference.
Futureproof your career and pursue your passion with Boomering! We want career thrillseekers who are committed to growth as much as we are.
Website: boomering.ph
Career Portal:
Facebook and LinkedIn: Boomering Inc.; Boomering Careers
Work Setup: Work Onsite
Salary: Php 30000.00
Schedule: Monday Friday 6:00 AM 3:00 PM PH Time
Elevate your career and embark on a journey of growth as our outstanding Financial Customer Service Representative. Imagine being part of a dynamic group with over 15 years of offshoring expertise offering a rare chance to actively shape the transition of workforce sections offshore. This is your opportunity to not only gain valuable experience but also play a pivotal role in a company at the forefront of industry innovation.
JOB DESCRIPTION FOR A FINANCIAL CUSTOMER SERVICE REPRESENTATIVE
Responsibilities as a Financial Customer Service Representative:
Providing excellent inbound/outbound support via phone live chat and emails;
Building lasting relationships with clients on chats;
Liaising with multiple departments to assist in resolving customer queries;
Dealing with technical trade queries regarding the trading platforms including analysis and investigations of trades;
Handles and resolves customer complaints; and
Treat complaints thoroughly and investigate them sensitively to reply in a timely manner.
Qualifications as a Financial Customer Service Representative:
Must have a minimum 2 years of BPO voice email and chat support call center based experience
High school diploma or equivalent
Must have at least 2 years of experience in Financial Services.
Passionate about serving clients with the best of the industry standards;
Exceptional communication skills (written and verbal);
Computer literate and comfortable in solving technical issues across various software programs/applications;
Proactive and take ownership of tasks;
Having a positive attitude and willingness to communicate with customers;
Confident with basic Financial Mathematics and MS Office;
Flexible with working hours works on Philippine holidays)
Be able to speak read and write English at a professional level.
Interest or a background in finance or the finance industry CFD/Forex;
Excellent attention to detail and accuracy;
Outstanding communication & organisational skills;
Hard working and selfmotivated;
A commitment to sharing of information and to teamwork;
Strong influencing and communication skills; and
Excellent personal presentation
Your love for Boomering will jumpstart with these meaningful engagement activities and perks. Using the concepts and tools of EOS (Entrepreneurial Operating System) Boomering provides a fun rewarding and stimulating environment where worklife balance meets a commitment to foster growth.
Genuinely caring Leadership Team
Competitive salary package
Companyprovided full setup for desktop/laptop with a backup internet
Free preemployment Medical Assessment (T&C apply)
HMO on the first day of hire
15 Vacation Leaves and 5 Sick Leaves
Annual Performance Reviews
Unlimited Employee Referral Incentives
Employee Loan Facilities
Social Clubs and Interest Workshops
Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance.
Statutory Benefits: Maternity Paternity and Solo Parent Leaves Magna Carta for Women Retirement Benefits OT and Premium Pays
About Boomering:
Boomering is an ISOcertified leading BPO company in Clark Freeport Zone Pampanga.
Our mission to Enrich Client and Staff Lives through Simple and Smart Offshoring Solutions and our S.T.E.P. Core Values (Service Transparency Excellence and Partnership) are the framers of our continuing success.
Providing equal opportunities and collaborative culture of excellence Boomering is not just your average BPO. We are here to make a difference.
Futureproof your career and pursue your passion with Boomering! We want career thrillseekers who are committed to growth as much as we are.
Website: boomering.ph
Career Portal:
Facebook and LinkedIn: Boomering Inc.; Boomering Careers
Employment Type
Full Time
Key Skills
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