Account Manager
Account Manager
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Job Description
Company Overview:
Flxpoint is a leading provider of ecommerce automation software dedicated to empowering online retailers and merchants to streamline operations and maximize growth. We are committed to delivering exceptional customer experiences and ensuring our clients success through innovative solutions and dedicated support.
Position Overview:
Flxpoint is seeking a dynamic and resultsdriven Account Manager to join our team. As an Account Manager you will be a part of the team that manages contracts and financial changes for accounts once they have purchased our app and become a customer. This includes annual renewals upgrades/downgrades cancellations and upsell opportunities for 250 accounts.
Your Mission:
Own the sales and upgrade opportunities for accounts once they become a customer Flxpoint including upselling additional features modules or professional services.
Build and maintain strong relationships with key stakeholders within client organizations including executives decisionmakers and endusers.
Understand clients business goals challenges and pain points and position Flxpoints solutions as strategic assets to help them achieve their objectives.
Collaborate with crossfunctional teams including Customer Success Product Management and Technical Support to ensure a seamless customer experience and successful implementation of upgrades or expansions.
Leverage monthly usage data and support tickets to identify upsell opportunities.
Track and report on sales performance metrics including pipeline activity conversion rates and revenue targets.
Qualifications:
Bachelors degree in Business Administration Sales Marketing or related field; or relevant experience.
- C1 English Level.
Prior experience in account management sales or customer success roles preferably in the software or technology industry.
Proven track record of exceeding sales targets and driving revenue growth in a B2B environment.
Strong communication and interpersonal skills with the ability to build rapport and credibility with clients at all levels of an organization.
Excellent negotiation and persuasion skills with the ability to effectively articulate value propositions and overcome objections.
Selfmotivated and resultsoriented with a passion for driving customer success and achieving business outcomes.
Whats In For You:
Start Date: As soon as available with 3060 days of training.
Salary: $2000 per month (paid monthly or twice monthly).
OTE Opportunity: $1k $4k per quarter based on results.
Why Join Us:
At Flxpoint we offer a supportive and collaborative work environment where creativity and innovation are encouraged and valued. As a member of our team you will have the opportunity to make a meaningful impact and contribute to the success of our customers and our company. And all this in an environment where coaching and professional development will help you gain new skills and grow as a professional.
Remote Work :
No
Employment Type
Full Time
