Relocation Support German Support Agent In Mosta
Relocation Support German Support Agent In Mosta
Posted on :
01-11-2024
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Job Description
Responsibilities:
- Deliver excellent customer service via phone email and chat to Germanspeaking customers.
- Assist with flight reservations changes cancellations and other airlinerelated inquiries.
- Address customer concerns in a professional and timely manner providing effective solutions.
- Ensure accurate entry and management of customer data.
- Work closely with internal teams to resolve more complex issues.
- Stay informed about airline policies procedures and current promotions.
Requirements:
- Fluent in German (both written and spoken).
- Excellent communication writing and listening skills.
- Positive attitude with the ability to work independently and show initiative.
- Strong computer skills with an ECDL certificate preferred.
- Prior experience in customer service preferably in a call center or travel industry.
- Willingness to work on a rotating schedule including weekends.
Benefits:
- Comprehensive training provided to ensure success in your role.
- Basic health insurance after 6 months of employment.
- Career advancement opportunities and professional development programs.
- Access to mobile schemes and gym packages.
- Onsite canteen offering healthy affordable meal options.
- Monthly team events to foster a positive work environment.
- Free onsite parking and exclusive staff discounts at over 50 local businesses.
If you are passionate about providing exceptional service and are seeking a rewarding career with growth potential wed love to hear from you!
Language Allowance:
- An annual German language allowance of EUR 3000 paid in monthly instalments.
Remote Work :
No
Employment Type
Full Time
Key Skills
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