Danish-speaking Customer Support Agent
Danish-speaking Customer Support Agent
Posted on :
28-11-2024
Employer Active
1 Vacancy
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Job Description
You will be a part of a seamless Customer Service function working to achieve our clients goal of the best Customer Experience. Not only that your opportunity to learn and progress within our client is limitless!
Our client works with a Hybrid Work From Home (WFH) model giving you the flexibility of working 2 days in the office and 3 days at home.
Tasks
They want you to excel in the following:
- Help Danish speaking customers via email chat and telephone
- Work together with your team to reach the best customer satisfaction (including other KPIs)
- Translate promotional texts and/or customer surveys in your local language
- Manage customer accounts
- Follow company policies and practices regarding player safety protection and responsible gaming
Requirements
YOURE GOOD AT:
- Communication written and verbal in both Danish and English
- Strong Microsoft Office knowledge
- Background in customer service this can be face to face online or via phone calls
- Multitasking and time management
EXTRA AWESOME:
- Previous iGaming experience
- Other languages knowledge are considered a plus
Benefits
GOOD TO KNOW:
- Start date: Every second week training is provided
- Salary: The salary consists of a base salary and a bonus scheme.
- Work hours: As a customer service agent you work shifts
- Location: Malta
- Generous relocation package offered
Employment Type
Full Time
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