Debt Collector Agent
Debt Collector Agent
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Job Description
Job Overview:
Our client is looking to hire a Debt Collector who will be responsible for recovering outstanding debts and ensuring timely payments from clients. The ideal candidate will have strong negotiation skills and the ability to communicate effectively while maintaining professionalism. If you are resultsoriented and have a passion for helping clients manage their financial obligations we would love to hear from you.
Key Responsibilities:
Contact clients with overdue accounts through phone email or inperson visits to negotiate payment arrangements and collect outstanding debts.
Maintain accurate records of all communications and transactions with clients to track recovery efforts.
Develop and implement effective collection strategies tailored to individual client situations.
Work closely with the finance and legal departments to manage escalated accounts and ensure compliance with applicable laws and regulations.
Provide clients with clear information about their account status payment options and potential consequences of nonpayment.
Conduct followups on payment commitments and maintain a high level of customer service throughout the collection process.
Prepare reports on collection activities success rates and outstanding debts for management review.
Requirements
Qualifications:
A bachelor s degree in Business Finance or a related field is preferred.
23 years of experience in debt collection credit control or a related role preferably in the banking or finance sector.
Strong understanding of debt collection laws and regulations.
Proven track record of achieving collection targets and maintaining a high recovery rate.
Ability to learn new products and systems quickly and effective
Skills & Competences:
Excellent negotiation and communication skills.
Strong analytical and problemsolving abilities.
Proficiency in using debt collection software and MS Office Suite.
Ability to remain calm and professional in challenging situations.
Resultsdriven with a strong focus on meeting collection goals.
High ethical standards and integrity in handling sensitive financial information.
Ability to work independently and collaboratively in a teamoriented environment.
Qualifications: Bachelor s degree in Business, Finance, Marketing, or a related field. 1-2 years of proven experience in sales, preferably within the banking or financial services industry. Strong understanding of financial products and services. Skills & Competencies: Excellent communication, negotiation, and interpersonal skills. Proficiency in CRM software and MS Office Suite. Strong analytical skills and the ability to interpret sales data. Results-driven with a strong desire to exceed sales targets. High ethical standards and integrity in handling financial transactions. Ability to work independently and collaboratively in a fast-paced environment.
Employment Type
Full Time
