Executive HousekeeperHousekeeping Manager
Executive HousekeeperHousekeeping Manager
Posted on :
30-10-2024
Employer Active
1 Vacancy
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Job Description
MAIN DUTIES:
- Inspect all hotel areas to ensure both the cleanliness and comfort of the hotels guests are maintained and that all standard amenities and touches are provided in rooms and public areas.
- Delegate cleaning tasks to staff and other organizational tasks.
- Record missing or damaged items and arranging for the items repair or replacements.
- Respond to customer complaints or enquiries and reporting any problems to the supervisor.
- Maintaining an inventory of household items uniforms equipment and furniture.
- Ensure that health and safety rules are followed and applied in the department.
- Ensure grooming standards are followed in the department.
- Conduct necessary departmental and Accor trainings.
- Ensure that staff is cleaning and disinfecting equipment at the end of their shift.
- Work closely with the Engineering department on a daily and monthly basis to assist with the planning of the preventative maintenance program and ensure that the rooms are being maintained in the best possible and most efficient way.
- Collaborate with other departments in the hotel in particular with the front office team ensuring efficient turnaround of rooms and minimization of spoilage/damage.
- Identify and follows up ordering needs.
- Manage the Laundry team.
Qualifications :
Your experience and skills include:
- Bachelor s degree (preferably in Tourism and Hospitality).
- Proven experience as Housekeeper Manager in a 4* star hotel.
- Very good knowledge of English language.
- Knowledge of hygiene cleanliness and safety standards.
- Knowledge of the Opera PMS preferred
- Excellent leadership organizational and communication skills
- Ability to focus attention on guest needs remaining calm and courteous at all times.
- Sense of organization and attention to detail and quality.
- Teaching ability to train and convey knowledge.
- Strong interpersonal and problemsolving abilities.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
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