Associate Market Manager
Associate Market Manager
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Job Description
ABOUT US
Hostelworld Group the global hostelfocussed online booking platform inspires adventurous minds to meet the world and come back with lifechanging stories to tell. Our customers are not your average tourists they crave cultural connection and unique experiences that we make possible by providing an unbeatable selection of hostels in unmissable locations all in the palm of their hand.
It is the social nature and community feel of hostels and their environment that enable travellers to embrace journeys of discovery adventure and meaning. We have more than 13 million reviews across 17800 hostels in more than 179 countries making the brand the leading online hub for social travel. The website operates in 19 different languages and our mobile app in 13 languages.
Founded in 1999 and headquartered in Dublin Hostelworld has a growing highcalibre team of 230 people within Technology Product Global Markets HR Finance & Legal and Marketing Teams across our Dublin London Porto Shanghai and Sydney offices. Hostelworld is listed on the London Stock Exchange and Dublin Euronext. You can read more about our story here.
LOCATION
We are excited to be building the team and establishing our first Hostelworld branch in Thailand. Successful candidates will need to be fully eligible to work in Thailand.
WHO YOULL WORK WITH
In this role you will collaborate with a passionate team dedicated to expanding our market share in the APAC region. You will work closely with property partners on a daily basis facilitating effective communication between them and Hostelworld.
As an Associate Market Manager you will be a key member of the Markets Team reporting to the Area Manager. You will have ownership of key cities or countries within the market and where business conditions allow be able to manage your tasks in a timely manner and deliver results.
Your role will require proficiency in utilizing reporting tools to identify potential opportunities and address complex cases. You will need to work independently requiring only moderate guidance from the Area Manager.
WHAT YOULL DO
- Take full ownership of key accounts cities and countries within the market.
- Enhance the performance and competitiveness of assigned destinations (for example: Vietnam Indonesia Philippines or Thailand).
- Promote the adoption of Hostelworld products and promotional rates within assigned destinations or across the market as needed.
- Provide clear and detailed reports regarding the destinations under your responsibility as well as contribute to the Weekly Report as required.
- Champion a specific business area across the wider organization and report on its progress.
- Ensure the successful delivery of GMT OKRs.
WHAT WERE LOOKING FOR
Experience & Qualifications:
- A minimum of 23 years of experience in an online travel agency or a travelrelated company preferably with knowledge of the Asia market.
Knowledge & Skills:
- Commercially minded with a proven track record in solving complex cases.
- Fluent in one of the Asian languages and English with excellent oral and written communication skills capable of delivering articulate speeches and engaging in highlevel business writing ensuring clear and effective communication in diverse settings.
- Strong analytical abilities with a demonstrated capacity to interpret complex data and translate insights into actionable business strategies.
- Excellent presentation skills with the ability to construct and deliver clear persuasive arguments.
- Proven strategic project management skills with experience leading complex projects and initiatives.
- Extensive industry expertise particularly in conducting market analysis and applying these insights to develop strategic initiatives.
- Experience in international markets with a successful track record in managing business operations and negotiations.
- Highly driven and a committed team player with outstanding interpersonal and client relations skills.
WHAT WE OFFER
- Competitive salary & benefits
- Enhanced annual leave plus 3 Wellbeing Days per year
- Paid family leave (maternity paternity surrogacy & adoption)
- Agile working (plus a Working from Abroad Policy!)
- Support for your ongoing growth & development
- Inclusive people policies (sickness menopause compassionate and fertility leave)
- A chance to give back to your local community with 5 paid volunteering days
OUR BEHAVIOURS
- Grow others We fundamentally believe that investing in growing others benefits everyone whether its helping them develop hard or soft skills. We want learning and growing to be part of our DNA to help makes us a better team together.
- Master it We are obsessed with our area of expertise and enjoy developing our skills. We rarely take things at face value; we investigate interrogate and always look for the why and wherever possible we use data to find the best solution.
- Collaborate We are in it together for the tough stuff and the celebrations too. To achieve the best results we need expertise from all areas of the organisation and we wholeheartedly welcome diverse thinking.
- Adapt We work fluidly adapting to new information and the evolving environment while staying committed to our goals. Innovation and experimentation fuel our projects and were never afraid to pivot.
- Deliver Our focus is always on the end result; we value outcomes over activity. We collaborate to deliver work at speed without dropping any of our other behaviours.
We believe in talented and diverse teams that reflect the diversity of our customers and the communities in which we operate. Everyone brings different perspectives and experiences. We lay out the above requirements to guide applicants to the experiences that we believe will allow you to be successful in the role. If you dont meet them all please consider applying if you think you can still perform the role as described.
Employment Type
Full Time
