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You will be updated with latest job alerts via emailJoin Our Team as a French Quality Analyst (Content Moderation) in Thessaloniki Greece!
Are you passionate about quality assurance and ensuring consistency in digital content Do you want to make a positive impact on the online community If yes we have the perfect opportunity for you!
Location: Thessaloniki Greece
Work Model: Onsite
Employment Type: Fulltime
Your Role:
As a Quality Analyst you will play a key role in reviewing and assessing usergenerated content including text images videos and audio files according to predefined guidelines and policies. Your main responsibilities will include:
Conducting thorough content analysis to identify and address violations of community standards terms of service and legal requirements.
Providing constructive feedback and coaching to content moderators to enhance their performance and ensure consistency in moderation decisions.
Developing and maintaining quality assurance processes and documentation to track and report on moderation accuracy and efficiency.
Collaborating with crossfunctional teams including Operations Training and Product Development to continuously improve moderation processes and tools.
Staying updated on industry trends best practices and regulatory changes related to content moderation recommending adjustments to policies and procedures as necessary.
Requirements:
Language Skills: Fluent in English (C1) and French (C1) with excellent grammar and communication skills.
Education: Bachelors degree in a related field or equivalent work experience.
Experience: Proven experience in content moderation or quality assurance preferably in a BPO or tech company environment.
Knowledge: Strong understanding of online community standards legal requirements and regulatory frameworks related to content moderation.
Skills: Excellent analytical and problemsolving abilities with exceptional attention to detail and the ability to maintain accuracy while working with large volumes of content.
Communication: Effective interpersonal skills to provide clear feedback and collaborate with crossfunctional teams.
Technical Proficiency: Familiarity with moderation tools and platforms as well as Microsoft Office Suite and Google Workspace. Experience with machine learningbased moderation tools is considered an advantage.
What We Offer:
Excellent Remuneration Package: Competitive salary based on experience skills and performance.
Shifts: Flexible shifts within our 24/7 operation.
Relocation Support: Assistance with relocation from Athens and other regions of Greece including the islands.
Wellness Support: Access to coaching sessions to ensure a smooth transition into your new role.
Dynamic Team Environment: Join a creative and friendly team atmosphere.
Indefinite Contract: Secure your position with a longterm contract.
Benefits: Private health and life insurance 85 monthly meal vouchers and a 65 monthly transport allowance.
If youre ready to take the next step in your career and make a meaningful impact in content moderation we want to hear from you! Apply today to join our exceptional team in Thessaloniki!
Remote Work :
No
Full Time