Join Our Team As A Serbian Team Leader In Thessaloniki
Join Our Team As A Serbian Team Leader In Thessaloniki
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Job Description
Join Our Team as a Team Leader in Thessaloniki!
Are you a dynamic leader fluent in Serbian looking for a new opportunity We are seeking a Team Leader to join our vibrant team in Thessaloniki Greece. If you are passionate about content moderation and excel in a collaborative environment we want you on board!
Position: Team Leader
Location: Thessaloniki Greece
Work Model: Onsite
Employment Type: Fulltime
Your Role:
As a Team Leader you will be instrumental in ensuring the effectiveness of our content moderation team. Your key responsibilities will include:
Content Analysis: Conduct thorough evaluations to swiftly detect and address any violations of community standards guiding moderators to maintain compliance.
Coaching and Feedback: Offer constructive feedback and personalized coaching to content moderators empowering them to improve their performance.
Quality Assurance: Develop and refine quality assurance processes to meticulously monitor and report on moderation accuracy and efficiency.
Collaboration: Work closely with Operations Training and Product Development teams to streamline moderation processes and enhance tools.
Industry Awareness: Stay updated on industry trends and regulatory changes proactively recommending adjustments to policies and procedures for ongoing compliance.
Requirements:
Language Proficiency: Fluent in Serbian (C1) and English (C1) with a strong emphasis on grammar skills.
Education: Bachelors degree in a relevant field or equivalent work experience.
Leadership Experience: Proven experience in team leadership preferably in a BPO or tech company environment.
Content Moderation Knowledge: Strong understanding of online community standards and legal frameworks related to content moderation.
Analytical Skills: Excellent analytical and problemsolving abilities to make informed decisions under pressure.
Attention to Detail: Exceptional accuracy when managing large volumes of content.
Communication Skills: Strong interpersonal skills to provide clear feedback and collaborate with crossfunctional teams.
Technical Proficiency: Familiarity with moderation tools Microsoft Office Suite and Google Workspace. Experience with machine learningbased tools is an advantage.
What We Offer:
Competitive Salary: Excellent remuneration package based on experience and performance.
Flexible Shifts: Work within a 24/7 operational schedule.
Relocation Support: Assistance to help facilitate your move to Thessaloniki.
Wellness Coaching: Access to wellness resources and coaching for job adjustment.
Positive Work Environment: Join a dynamic and creative team with a friendly atmosphere.
Employee Benefits: Enjoy private health and life insurance 85 monthly meal vouchers and a 65 monthly transport allowance.
Indefinite Contract: Enjoy job security and stability.
If youre ready to lead a dedicated team and make an impact in the beautiful city of Thessaloniki apply today and be part of our exciting journey!
Remote Work :
No
Employment Type
Full Time
