Job Title: Sr Solution Architect
Job Overview: We are seeking a highly skilled and experienced Senior Solution Architect with a focus on building AI/ML based solutions. The ideal candidate will play a critical role in designing and implementing AIdriven solutions across our omnichannel platforms to eliminate / reduce human interaction. This role requires a conceptual understanding of AI technologies with the goal of personalizing user experiences.
Key Responsibilities:
- Lead the design of AIbased solutions for personalized customer experiences across omnichannel platforms (web mobile chatbots voice etc).
- Ensure alignment of AI solutions with enterprise architecture and industry best practices including compliance with healthcare regulations.
- Prepare conceptual Design / Arch systems that leverage machine learning natural language processing (NLP) and GenAI to enhance customer interactions including virtual assistants and recommendation engines.
- Stay updated on the latest advancements in AI machine learning and healthcare technologies by reviewing whitepapers research papers and industry reports.
- Evaluate new AI technologies and trends proposing innovations that align with business needs and competitive market demands.
- Engage with business stakeholders including product owners and department heads to translate business requirements into AIenabled solutions.
- Participate in JAD session with product and help them realize art of possible using AI technologies.
- Present AI strategies and architectures to stakeholders demonstrating the value and impact on business outcomes.
- Partner with data scientists software engineers and UX teams to architect endtoend AI systems.
- Develop and maintain comprehensive architecture documentation including AI model lifecycles data flow diagrams and integration plans.
Required Qualifications:
- Bachelors or masters degree in computer science Engineering or a related field.
- 8 years of experience in solution architecture with a focus on AI and machine learning.
- Understanding of AI technologies including machine learning deep learning NLP and predictive analytics.
- Understanding of AI limitation including Governance Bias etc.
- Experience in reviewing and analyzing technical whitepapers and research papers to inform AI strategy.
- Excellent communication and presentation skills with the ability to engage both technical and nontechnical stakeholders.