Were looking for an enthusiastic Technical Trainer to join the Training & Communications team in our Business Innovation & Technology department. As a Technical Trainer youll play a role in developing professional and highly impactful technical training and education materials to support a techsavvy workforce.
This contract role (with the option to extend) will be a hybrid role with onsite and remote. We are anticipating about 400 hours of work over the course of 3 months. Our office business hours are Monday Thursday 7AM 5PM.
Job Description
Assist with the design development distribution and implementation of technical training content and materials in a variety of formats such as articles classes (inperson and virtual) newsletters presentations videos and websites. Assist with administration of eLearning and learning management tools. This position will be supporting the IT training team in creating and providing training related to technology and computer applications for all levels of endusers.
Required Skills and Experience
- Intermediate/Advanced experience creating technical training content/curriculum including MS Office 365 for entrylevel through proficient user levels.
- Experience with Adobe Captivate Articulate 360 or similar platforms for creating online training.
- Experience with Camtasia or similar platforms for screen recording and video editing.
- Experience with microlearning preferred.
- Excellent verbal and written communication skills.
In this role you will:
- Review and revise existing training content such as job aids handouts and reference materials.
- Create digital learning modules including developing content audio and video recording.
- Develop a range of resources including presentations elearning modules handson exercises and documentation to facilitate effective learning experiences.
- Work closely with the Business Innovation & Technology teams to understand the latest technologies and ensure training materials are uptodate and relevant.
- Collaborate with crossfunctional teams to develop professional and highly impactful technical training and education materials ensuring our workforce is equipped to meet the challenges of the future.
Skills and Competencies:
- Proven experience in developing and delivering technical training.
- Strong and professional communication skills written and verbal.
- Ability to write and verbally articulate complex technical concepts.
- Ability to learn and explain complex software products and technology.
- Ability to meet deadlines while maintaining quality.
- Collaborate with team members and subject matter experts to continually expand knowledge and broaden the employee technical skill base.