Job ID: DMV (22PSX0086)
Job Title: Software Engineer Mainframe Production Support and Maintenance
Client: State of Connecticut
Location: Remote
Duration: 12 Months
Interview mode: Virtual
Work mode: Hybrid
PROJECT OBJECTIVE
What does the project / work hope to achieve.
Mainframe system production support:
- Ensures that mainframe applications are all ways available and functioning properly to meet business needs.
- Minimizes application downtime through proactive monitoring and prompt issue remediation.
- Detect log and resolve system disruptions while minimizing impact on business operations.
- Document known issues and resolutions.
- Support adhoc reporting needs for business stakeholders.
SCOPE OF WORK
What does the project / work entail. Include all detailed requirements.
- This role will be backfilling system production support due to the loss of a key resource. This role is intended to assist with the maintenance of business continuity for the mainframe licensing system
- The Contractor shall deliver all goods and/or provide all services necessary to accomplish the objective set above in accordance with the following deliverables / milestones criteria for completion and special requirements.
DELIVERABLES / MILESTONES
What are the deliverables / milestones and when do you expect to have them
HIGH LEVEL PROJECT DELIVERABLES
(Include detailed explanation)
- Maintenance/Production issues pertinent to system deliverables
- Maintain the quality of system functions processing and reporting for the end users
Documenting the current system for conversion purposes - Assisting the employee in documenting the workflows and data quality and conversion rules for the new system
Modernization - Assist and determine practical solutions to business and programming problems during Driver Services conversion.
Data Cleansing e.g. CT300 licenses registration suspensions public acts etc..
CRITERIA FOR COMPLETION
What project / work needs to be completed prior to final approval
- All deliverables are subject to peer review supervisor approval and business acceptance