DutchFlemish Outbound Client Advisor
DutchFlemish Outbound Client Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
For the second largest energy producer and energy supplier in the Belgian market we are looking for Outbound Client Advisors to join a dynamic team. This role involves making outbound calls to potential customers using a provided database which includes both cold leads (people who havent shown prior interest) and warm leads (those who have). The goal is to secure contracts for the company and assist with the digital signing process. Additionally youll provide clients with information on tariffs and convince them to switch energy providers.
Your role
- Making outbound calls to prospects from the company database.
- Listening actively to understand clients needs and sales opportunities.
- Comparing energy tariffs between the company and other suppliers.
- Convincing prospects to sign a contract.
- Assisting customers with digital contract signing and ensuring their satisfaction within 48 hours via a followup call.
- Upselling additional products or services such as energy control devices maintenance services and emobility items.
Requirements
- Diploma of Secondary Education
- Contact center or sales experience is good to have but not necessary
- High proficiency in Dutch (preferibly Flemish) and a good command of English
- PC skills (MS Office Salesforce)
- Good writing skills
- Strong communication skills
- Customer orientation Ability to develop and maintain strong relationships with clients
- Persuasiveness to convince others while using clear explanations and wellformed arguments
- Empathy Understands another persons circumstances point of view thoughts and feelings.
- Selfconfidence Confidence in own powers and abilities.
- Willingness and motivated to learn
Benefits
- Paid training
- Labor contract with benefits including private health insurance
- Fun peopleoriented call center
- Marketbased basic salary
- Growth opportunities
- Relocation Package
Location
Remote must be based in Greece
Employment Type
Remote
Company Industry
Key Skills
- Channel Marketing
- Accounting Tally
- CSS
- Corporate Risk Management
- Hibernate
- Brokerage
