People amp Culture Advisor

Collinson is the global privatelyowned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide marketleading airport experiences loyalty and customer engagement and insurance solutions for over 400 million consumers.

Collinson is the operator of Priority Pass the worlds original and leading airport experiences programme. Travellers can access a network of 1500 lounges and travel experiences including dining retail sleep and spa in over 650 airports in 148 countries helping to elevate the journey into something special. We work with the worlds leading payment networks over 1400 banks 90 airlines and 20 hotel groups worldwide.

We have been bringing innovation to the market since inception from launching the first independent global VIP lounge access Programme Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include Visa Mastercard American Express Cathay Pacific British Airways LATAM Flying Blue Accor EasyJet HSBC Chase HDFC.

Our mission is focused on doing good beyond profit which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition the success of our business is delivered through the diverse and talented team of over 1800 global colleagues.

Purpose of the Job

To provide specialist Human Resource support to stakeholders by facilitating and integratingaligned sound labour relations within the company. To assist with formulation of HR Policiesassisting in processing recruitment selection placement and onboarding of staff. To provide sound strategies towards staff retention performance management as well as recognition andrewards programs. To promote a safe and inclusive workplace environment.

Key Responsibilities

Recruitment:
Facilitate recruitment process advertising shortlisting scheduling interviews interviewingplacing and onboarding
Give feedback to successful and unsuccessful candidates
Drafting and sending offer letters and contracts
Create a new starter profile on the HRIS
Advising managers on recruitment practices
Drafting of contracts and annexures
Conducting criminal and reference checks on LexisNexis
Provide new starter details to payroll
Submit transport request for new starters
Liaise with Chapter2 for external recruitment inline the internal practice
Facilitate and conduct induction
Draft annexures for internal appointments

Labour Relations:
Ensure adherence to labour legislation of BCEA Employment Equity LRA Skills DevelopmentLevies Act and POPI Act
Advise managers on sound Labour Relations Practices
Facilitate probation process and ensure migration to permanency and/or termination
Manage any disputes pertaining to the employment relationship
Validate and capture warnings on HRIS
Assist Team Leaders and/or Managers to draft or formulate charges
Chairing disciplinary hearings
CCMA representation including objection of conarbs and legal representation
Assist in Incapacity hearings
Assist Managers in conducting investigations
Guide and advise stakeholders on absence management
Draft and update policies
Keeping abreast of changes in legislation
Assist in the issuance of warnings and notice to attend disciplinary hearings
Manage absconsion process

Learning and Development:
Inducting new employees
Conduct Labour Relations Training for all new Team Leaders and Managers
Conduct Managing Under Performance training for Team Leaders and Managers
Conduct HRIS training for new Team Leaders and Managers
Personal Development for employees guide inline with the company levelling

Payroll:
Liaising with payroll department with regards to changes to employees salaries and
allowances
Generate reports
Drafting UI19 for exiting and exiting employees
Managing the Maternity process and liaising with payroll department
Deal with employee day to day queries such as payslip requests or related queries
Terminate exiting employees on HRIS
Update the payroll termination tracker

HR Operations:
Generating reports for Management
Facilitate and update staff movements on HRIS
Build and Maintain relationships with Business Unit managers
Conducting exit interviews
Ensure HR projects are rolled out on behalf of People and Culture department
Employment Equity Submission

Key skills and experience to be evidenced within your application included;

Minimum Requirements:
HR or relevant qualification
Previous experience in a HR generalist role
Proficient in Microsoft Office (Word Outlook Excel and PowerPoint)

Knowledge:
Sound knowledge of Labour Legislation
CCMA procedure
HR systems

Skills:
Sound knowledge of HR systems
Good interpersonal and people skills
Problem solving skills
A positive attitude
High emotional intelligence
Conflict Resolution skills
Data interpretation and analytical skills

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour race ethnicity gender identity sexual orientation neurodivergence family status age individuals with disabilities and people from all backgrounds cultures and experiences as we strongly believe this contributes to our ongoing success.

We are focused on continually evolving our purpose driven high performing culture providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter Do the right thing One team and Be insight led. These help guide everything we do internally in terms of how we think act and interact right through to how we deliver value to our customers and clients.

In your application please feel free to note which pronouns you use (For example she/her/hers he/him/his they/them/theirs etc).

If you need any extra support throughout the interview process then please email us at