Credit Risk Officer
Credit Risk Officer
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Job Description
Vacancy: Credit Risk Officer
Location: Lagos Nigeria
Reports To: Head of Risk Management
Employment: FullTime
Job Summary
To build profitable sales of the company s products and services to new and existing customers achieving the revenue target set by the Head Business Development.
Job Responsibilities
Build a rich pipeline of customers and ensure monthonmonth growth of customer acquisitions revenue and retention.
Preparing presentations proposals and sales contracts to range of prospective clients.
Obtaining deposits and balance of payments from clients
Achieve customer acquisition revenue ARPU (Average Revenue Per User) and retention target
Acquisition of subscribers from corporate public SME organizations within allocated sector/regions.
Promote our customer value propositions to the target customers through effective engagements and ensuring product availability within the consumer reach and gaining market share from the competition.
Expedite resolution of all customer complaints to maximize satisfaction and manage monthly churn at 2%
Engage customers leads through cold calls digital marketing email marketing and prospective visitations.
Timely rendition of weekly and monthly report of sales performance to the supervisor.
Key Performance Key Result Area (KPIsOutcomes)
Corresponding Metrics/Measures
Build a rich pipeline of customers
Minimum of 20 new potential leads per week
Sales Targets (Deposits & Loans Incremental Revenue Generation)
Minimum performance record of 85% Revenue growth based on agreed targets per week must be achieved.
Quality Customer Acquisition
40% ARPU (Average Revenue Per User) customer acquisitions based on agreed targets
Customer Retention
2% churn (i.e Attritional pipeline)
Prompt submission of weekly and monthly report on sales performance to Supervisor lead & management
Last working day of every week and month
Speedy conversion of potential request on loans and deposits
75% of approved weekly prospects must be achieved
Key Skills and Competencies
Having a strong sales mentality
Running lead generations campaigns
Professional in appearance and demeanor
Strong customer service skills
Ability to generate new ideas
Education and Experience
Minimum of 3 years work experience in trade marketing consumer marketing and product development in the financial sector
Bachelor s degree in Marketing or related fields
Ability to work with minimal supervision
Good analytic report writing and problemsolving skills
Good understanding of business process
Method of Application
Interested and qualified candidates should send their CVs to using CROY24 as subject of the mail.
Employment Type
Full Time
