POSITION TITLE: Field Service Specialist
KEY RESPONSIBILITIES
Report to the Field Service Manager; provide daily briefs and weekly reports.
Study technical plans and schematics for IPTV and MUDs advice on adjustments and changes and approvals
Quality assurance of installation processes and procedures
Liaisons agent between installers commercial agents RSMs and different service points in the regions
Ensure installations performed within the framework of Installer Ecosystem App.
Provide leadership to installers mentors and advice.
Track record of VSAT/Satellites Installations managing technical teams Use of FSM (Field Strength Meters) Spectrum Analyzers Structured cabling Basic Networking IPTV and MUDs installations drawing technical
plans making or advising changes and adjustments.
Experience
Administrations
Technical/Fiber/Telecommunication
Customer Service
Dstv installations
Record keeping
Requirements
Qualifications
Relevant Qualification
Bachelor s Degree in IT Engineering or business degree with relevant experience.
Preferred: Technical qualifications
3 years relevant work experience.