Urgent

Education Requirements

• Graduation in any stream (essential)

• Postgraduation business management (preferred)

• PMP PRINCE2 certification (preferred)

Work Experience Requirements

• 20 years of experience most of which should be in BPO environment

• 15 years of the BPO experience should be in Transitions

• 15 years of core Project Management/ Solutioning experience.

• Should have Program Management experience of a large engagements

Job Description:

• Process Transition. Execute transition of processes with end to end accountability. Establish Robust Project plan clearly specifying various tollgates tasks planned/actual start and closure date responsibility and completion status

• Transition Review. The incumbent will partner with the Business Transition Team to ensure that program and project implementations are meeting or exceeding client and EXL expectations

• Solution and implementation design. The incumbent will work with the Business Development Team or Strategic Deal Team to build customized solutions for new client engagements

• OpID & DD. Performs Due diligence/ OPID exercise for the trial business and prepare Statement of work submit the recommendation for outsourcing based on the current capabilities

• Building Capability in Transition Function. The candidate will be responsible to bring innovation to the transition function by developing new and improved frameworks that will enable more effective transitions

• Training and Development. The incumbent is expected to develop and implement training and development programs for Transition Managers. The trainings could be functional domain or developmental

Remote Work :

No