Native Romanian Speaker Customer Care In Sofia
Native Romanian Speaker Customer Care In Sofia
Posted on :
24-10-2024
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Job Description
Position: Contact Centre Agent (Romanian English)
Location: Sofia Bulgaria
Work Schedule:
Fulltime with flexible shifts.
Compensation:
- Competitive salary plus performance bonuses.
- Signing bonus offered.
Benefits:
- Medical and dental insurance.
- Life insurance.
- Additional allowances.
Key Responsibilities:
- Address customer inquiries via phone email and chat promptly and professionally.
- Troubleshoot and resolve customer issues delivering clear and effective solutions.
- Accurately maintain and update customer records.
- Collaborate with team members to ensure highquality customer service.
- Identify opportunities to enhance customer satisfaction and share suggestions with the team.
Qualifications:
- Native or C2level Romanian fluency.
- Proficient in English communication.
- Previous experience in customer service or contact centres is a plus.
- Strong problemsolving skills with excellent attention to detail.
- Competent with computer systems and able to quickly adapt to new tools.
Remote Work :
No
Employment Type
Full Time
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