B2B Travel Agent with Italian
B2B Travel Agent with Italian
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
In collaboration with a leading travel management and corporate expense company we are looking to onboard an Italianspeaking B2B Travel Agent to join their team in the UK. This is an exciting opportunity for travel enthusiasts to provide worldclass personalized support to corporate travelers while working remotely. If youre passionate about delivering exceptional customer service in the travel industry this could be your next big move!
Location: Remote United Kingdom
Employment type: Fulltime
Remuneration: Base salary
Key Responsibilities:
- Assist Travelers: Provide bestinclass personalized support to travelers helping them with everything from platform queries to urgent lastminute travel emergencies.
- ProblemSolving: Solve travel and techrelated issues offering quick and efficient solutions to meet clients needs.
- Stay Informed: Keep up to date with the latest travel industry trends and company platform developments to deliver toptier service.
- Global Collaboration: Build strong relationships with global teams to ensure seamless service delivery.
- Product Feedback: Work closely with the product and engineering teams providing feedback to improve the travel management platform.
- Exceed KPIs: Continuously meet and exceed performance targets to support the companys success.
Requirements:
- Language Proficiency: Native/fluent in Italian (verbal and written) and fluent in English (C1 level or higher).
- Experience: Previous experience in customer service roles ideally within travel or hotel segments.
- GDS Systems Knowledge: Strong experience working with GDS systems (Sabre Amadeus Galileo Worldspan) is essential.
- Communication Skills: A skilled communicator who excels at creating personalized interactions with clients.
- Team Player: Enjoys collaborating giving and receiving feedback and lifting others up to succeed.
- TechSavvy: Confident in using tools like Gmail Zendesk Slack and Salesforce along with inhouse customer service platforms.
- Flexibility: Willing to work nontraditional shifts including early mornings late evenings and weekends.
- Eligibility: Must already have resettlement or legal status to live and work in the UK.
Benefits:
- Competitive Package: Excellent remuneration based on experience skills and performance.
- Dynamic Team: Be part of a creative multilingual and friendly team with a positive working environment.
- Career Development: Access to guidance and tools to help you grow professionally and reach your full potential.
- Comprehensive Health Benefits: Generous medical dental and vision plans with premiums covered.
- Paid Leave: Parental and bereavement leave to support your worklife balance.
- Commuter Benefits: Subsidized travel costs.
- Mental Health Support: Access to mental health resources and support.
- Connectivity Stipends: Stay connected with stipends to support your remote work setup.
- And Many More: Additional perks to enhance your experience.
If youre passionate about the travel industry and enjoy providing toptier customer support apply now to join a team that values creativity collaboration and excellence!
Employment Type
Full Time
