Head-waiter 80-100
Head-waiter 80-100
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Salary Not Disclosed
1 Vacancy
Job Description
About Mimo Hospitality
About ALBA Sourdough Pizza ALBA Sourdough Pizza is the first concept of MimoHospitality. Alba means sunrise in Italian we aim to shed a new light on the outdated notion of pizzacraftmanship. We embrace Italian craftsmanship and have Italian and Neapolitan blood running through our veins but dont feel the need to conform to anyones rules to be considered authentic. Authenticity is subjective.
Tasks
Your mission
- You embody the ALBA Sourdough values: you adopt a warm smiling professional attitude towards the guests help your colleagues during service and adopt a problem solver attitude.
- Active support for cost reduction in the service area.
- Manage reservations promptly and accurately.
- Act as a station leader to oversee restaurant operations.
- Supervise our squadra and be one of the key figures in the restaurant always with an eye on the customer.
- Guarantor of the quality of service on the floor: you ensure a ALBAStyle service and you are responsible for the accuracy of the service.
- You are responsible for the speed of service and the optimization of table rotation.
- Guarantor of the wellbeing of the guests during their time with us: you will ensure a warm welcome and contribute to offering the best customer experience at every stage of the service.
- Guarantor of the optimization of the average ticket: you will master the knowledge of our products wines and cocktails and participate in the training of the new team members.
- Engaging in twoway communication with the management team by effectively communicating needs ideas concerns to continuously improve Alba.
- You engage in communication with the management team by effectively communicating needs ideas and concerns to continuously improve ALBA.
- Regularly contribute feedback for process improvements and participate in team operation meetings to discuss service updates customer trends or training needs.
- Handle special requests including dietary restrictions seating preferences or celebrations with precision and enthusiasm ensuring a seamless experience for guests with unique needs.
- Actively participate in maintaining a clean organized and safe environment for both guests and staff.
Requirements
What we are looking for (we hire on attitude first)
- Radiating smile
- Great energy proactive attitude and team spirit
- Boundless passion for hospitality pizza & italianinspired cuisine
- Previous experience as runner waiter/waitress f&b assistant waiting staff is required
- Knowledge of English at an advanced level. Italian would be a plus (but not necessary)
- Willingness to learn take on new responsibilities and grow with MimoHospitality
Benefits
Working at Alba
- Life is expensive. We believe in great compensation (Trainees included).
- Provided administrative support for working permit
- Experience on how to run a modern F&B business on agile principles
- Dedicated budget for accounted hospitality to exceed experiences for employees and guests
- Fantastic preshift family meal
- Discounts at ALBA Sourdough Pizza
Employment Type
Full Time
