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OVERVIEW OF THE ROLE:
You will be working with multinational clients and contributing towards codeveloping creative technologybased solutions to their biggest business challenges. Working across a range of industries supporting diverse business needs including branding communications strategic planning customer experience product development and consumer behaviour you will be part of the team ensuring we deliver exceptional insights across quantitative research projects.
This is a South African based regional client servicing role in a workfromhome capacity.
Reporting to the Research Director Quantitative your key roles and responsibilities would include:
RESEARCH DESIGN:
Working with researchers across the MDI Africa network you will help design research proposals that provide answers to client s business questions. This includes participation in brainstorming sessions to establish methodology creation of proposal templates and development of the actual proposal.
Appraising client briefs together with the research team to understand client needs and business objectives.
Demonstrate critical thinking and research knowledge to help the research team produce effective proposals.
Help design quantitative questionnaires that are short targeted and enjoyable for consumers to complete.
Checking questionnaire scripts for logic and flow before deployment to ensure an optimal consumer experience.
PROJECT MANAGEMENT:
Project manage and oversee quantitative projects from start to finish to ensure the research team can deliver against agreed objectives and within required budgets and timelines.
Schedule and participate in regular project planning and review meetings.
Highlighting any project management concerns with your manager to ensure seamless client service.
Ability to work outside of defined parameters and be able to adapt to situations as they change.
Prepare simple project costings for your managers review including sourcing costs from 3rd party suppliers.
Building strong relationships with suppliers to ensure the best project outcomes for MDI.
REPORTING AND DATA ANALYSIS:
Working with the Research team on all elements of reporting such as; creating data analysis plans for each project data analysis checking of data accuracy ensure coding is conducted to a high standard working with dashboard software charting of data and creating of report commentary and summaries.
Providing insight recommendations that align to the clients research and business objectives.
Participating in research presentations to clients.
CLIENT ENGAGEMENT:
Proactively sell the benefits of MDI to potential clients.
Day to day interaction & relationship building with existing clients.
Proactive & responsive communication with all clients.
Consistent & timely delivery.
TEAMWORK & COLLABORATION:
Effective and efficient team member who demonstrates a strong spirit of collaboration openness towards people of different cultures and a proactive attitude to build relationships internally and externally with teams and markets beyond one s own.
A hunger to learn with a passion to grow.
Full Time