Internal Sales Administrator
Internal Sales Administrator
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1-3years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
To provide a superior friendly and informative customer experience conducive to our ethos accurately processing customer orders and queries supporting colleagues and providing interdepartmental assistance as may be required.
Areas of responsibility include:
1. Customer Care and Administration:
Taking and accurately processing customer orders onto the system.
Backorder list checked and updated daily.
Provide regular feedback to customer and sales representative on order progress/stock delays.
Build strong customer relationships with internal and external customers. Assist with regular calls to customers to maintain contact and promote products and sales.
Resolve all customer queries timorously efficiently professionally and channel/escalate to correct person as required.
Assist with customer repair queries as and when required.
2. Stock
Assist with stock management as and when required.
Alert management to potential stock out situations.
Assist with ordering/transferring stock and booking stock into the system (Branches)
3. Administration
Assist sales representatives with pricing quotations and stock queries. Sales manager/sales representative must approve all special price requests.
Assist with new dealer applications. Always check with sales representative/sales manager before submitting.
Assist other departments as may be required and confirm task completion.
4. Housekeeping
Ensure office area is according to health and safety policy and procedures.
Responsible for ensuring worldclass housekeeping standards. Everything in its place and always clean.
Requirements
Matric
Min 2 years sales experience will be an added advantage
Soft Skills required:
Interpersonal Skills
Negotiation Skills
Planning and Organizing
Able to work under pressure
Interpersonal Skills Negotiation Skills Planning and Organizing Able to work under pressure
Education
Matric
Employment Type
Full Time
